Business development professional with strong experience in driving growth and establishing strategic partnerships. Adept at identifying opportunities, building relationships, and implementing effective sales strategies. Highly collaborative team player focused on achieving results and adapting to changing needs. Reliable, flexible, and skilled in communication, negotiation, and problem-solving.
Overview
6
6
years of professional experience
Work History
Business Development Center Representative
NORM REEVES HONDA SPRSTR Cerritos
05.2024 - Current
Monitored industry developments closely to maintain a competitive edge in the marketplace, adapting strategies accordingly.
Evaluated staff performance and provided coaching to address inefficiencies.
Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
Engaged with customers to build business relationships.
Developed business pipeline using cold and warm techniques.
Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
Managed invoicing for multiple clients, maintaining meticulous records and documentation.
Managed needs of more than 120 customers per day using strong prioritization and multitasking abilities.
Administrative Assistant
Norm Reeves Hyundai Superstore
11.2023 - 05.2024
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Coordinated office operations to ensure seamless workflow and communication across departments.
Provided exceptional customer service by addressing client inquiries regarding invoices and payments promptly.
Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
Answered 60 incoming calls, directing clients to individuals addressing specific needs.
Acted as first point of contact and set appointments for prospective clients.
Special Education Educator
Buena Vida Learning Services
11.2019 - 10.2023
Enhanced learning outcomes by implementing differentiated instruction techniques for students with varying abilities.
Participated in ongoing professional development opportunities to stay current on best practices in special education teaching methods.
Collaborated closely with related service providers such as speech therapists, occupational therapists, physical therapists.
Provided life skills programming for students with moderate to severe disabilities.
Maintained detailed records of student progress and instructional modifications, ensuring compliance with federal and state regulations for special education.
Utilized assistive technology devices to enhance accessibility and promote independence for students with diverse needs.