Sayde Mendes
Eureka,United States
Summary
Dynamic Executive Assistant with 10+ years of progressive experience supporting top leaders in strategic planning, organization, and management in alignment with corporate objectives. Strongly committed to service excellence, client satisfaction, and team collaboration. Operates very well with minimal supervision to meet demanding objectives.
Overview
13
13
years of professional experience
Work History
Client Relationship Consultant
U.S. Bank
08.2021 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Maintained up-to-date knowledge of product and service changes.
Executive Administrative Assistant
Eel River Farms
07.2010 - 12.2021
- Organized and coordinated conferences and meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Trained junior office staff in correct procedures and reporting requirements.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Worked with senior management to initiate new projects and assist in various processes.
- Executed banking and bookkeeping tasks.
Bookkeeper/Office Administrator
Loleta Bakery
06.2010 - 04.2014
- Interacted with customers by phone, email or in-person to provide information.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Education
Bachelor of Science - Business Administration-Finance
Humboldt State University
Arcata, CA05.2021
Associate of Arts - Liberal Arts- Business Administration
College of The Redwoods
Eureka, CA12.2018
Skills
- Holistic and mindful approach to interactions
- Call Documentation
- Document Filing and Retrieval
- Data Research and Compilation
- Intuit QuickBooks
- Accounts Payable and Accounts Receivable
- Confidentiality and Discretion
- Special Event Projects
- Workforce Management
- Payroll Administration
Timeline
Client Relationship Consultant
U.S. Bank
08.2021 - Current
Executive Administrative Assistant
Eel River Farms
07.2010 - 12.2021
Bookkeeper/Office Administrator
Loleta Bakery
06.2010 - 04.2014
Bachelor of Science - Business Administration-Finance
Humboldt State University
Associate of Arts - Liberal Arts- Business Administration
College of The Redwoods
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