Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Stand Manager
Cafe Elite
Port Orchard, WA
09.2024 - 03.2025
Recruited, trained, managed and evaluated cafe staff performance.
Reconciled daily transactions, balanced cash registers, and deposited the cafe's earnings at the bank.
Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Planned weekly menus based on seasonal availability of ingredients and customer preferences.
Collaborated with team members to enhance efficiency of the workplace.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Barista
Cafe Elite
Port Orchard, WA
11.2023 - 09.2024
Provided tailored recommendations for menu selections considering individual preferences and dietary restrictions.
Guaranteed compliance with industry-specific health guidelines.
Maintained accurate records of sales transactions using point-of-sale systems.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Mastered recipes for specialty coffee drinks and seasonal selections.
Express Service Advisor
Chrysler Dodge Jeep Ram
Bremerton, WA
06.2023 - 11.2023
Managed workflow in order to meet daily deadlines and goals set by management team.
Communicated effectively with customers to explain technical automotive terminology and processes.
Processed payment transactions accurately and efficiently using a point-of-sale system.
Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Internet Sales Specialist
South Tacoma Honda
Tacoma, WA
04.2022 - 06.2023
As a internet sales specialist my primary role was to manage leads and inquiries, while also ensuring client satisfaction.
Remained available to respond to inquiries professionally via email, call, and text message. This included providing product information, personalized recommendations, and addressing any concerns or objections a potential client may have.
Analytical mindset with a focus on data analysis to optimize sales performance. Tracking various metrics such as customer demographics, engagement rates, website traffic, and sales trends.
Customer relationship management included building strong rapport, nurturing client loyalty, as well as providing valuable insights pertaining to customer preferences.
Internet Sales Representative
Tacoma Subaru
Tacoma, WA
05.2020 - 04.2022
Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
Exercised proper qualification skills to convert leads in to genuine sales opportunities.
Generated monthly reporting analysis of website traffic and social media campaigns to gauge effectiveness of online marketing efforts.
Skills
Proficient with digital platforms and communications