Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Assisted development and implementation of new administrative procedures.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
International Student Advisor
Southern Utah University
07.2023 - 12.2023
Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Cultivated a welcoming and inclusive campus environment by organizing various multicultural events and activities.
Educated students on the college admissions process and scholarship requirements.
Developed and implemented individualized academic plans for students.
Provided essential support to students facing personal or academic challenges, referring them to appropriate resources when necessary.
Planned and executed showcase events for student body.
Managed and maintained a budget.
Enhanced international student satisfaction by providing comprehensive academic advising and support services.
Title 1 Paraprofessional
Iron County School District
01.2019 - 04.2024
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Taught students subject-specific material, learning strategies, and social skills.
Supervised small reading groups of students
Assessed and reported on each student's reading progress in accordance with policies developed by school district.
Interpreted student assessment data to ascertain best intervention methods Affirmatively communicated and promoted positive attitude with each and every student.
Offered student support through special accommodations, extra assistance, and assessments.
Health and Wellness Center Internship
Southern Utah University
01.2023 - 04.2023
Provided general administrative support to the office, including managing incoming and outgoing correspondence, scheduling appointments, organizing meetings, and maintaining office supplies.
Collaborated with colleagues and provide support to other departments or team members when needed.
Accurately entered and updated data in various systems or databases.
Prepared, formatted, and edited documents, reports, and presentations as required.
Greeted visitors, answered and directed phone calls, and responded to inquiries in a professional and courteous manner.
Maintained organized filing systems, both physical and electronic.
Ensured confidentiality and security of sensitive information.
Transcriptionist
Utah Division of Wildlife Resources
02.2018 - 10.2019
Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
Verified accuracy of transcribed material prior to finalization.
Reviewed completed reports for proper formatting, grammar, and sentence structure.