Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Account Manager
AMP Smart Home Security
03.2022 - Current
I am currently working in the retention/loyalty and solar department.
Addressed problems with security equipment and malfunction, cancellation of accounts, and renewing customers contracts to maintain and enhance client satisfaction.
Identified changing customer needs and adapted service strategies to meet them.
Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
Inventory Associate
American Eagle Outfitters
11.2021 - 04.2022
Completed physical inventory counts each month.
Managed inventory storage in clean and organized fashion.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Developed inventory reports to provide management with comprehensive data on inventory levels.
Kennel Technician
The Dog Lodge
02.2017 - 03.2020
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Trained new staff on kennel maintenance, animal care and feeding protocols.
Kept animals clean and free of contaminants to promote optimal health.
Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.