SAYED HASHIMI
FREMONT ,CA
Summary
Highly qualified individual seeking new opportunities in sales and leadership. Sales professional with 9+ years of experience automotive industry. Open to new ideas and new cultural.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Service Lane Manager
HYUNDAI/GENESIS
03.2024 - Current
- Implemented preventive maintenance programs to reduce equipment downtime and prolong their lifespan.
- Established a positive work environment that promoted teamwork, open communication, and employee recognition initiatives.
- Improved service quality by implementing standardized procedures and maintaining a consistent level of performance across the team.
- Fostered strong relationships with clients through exceptional communication skills and proactive problem resolution.
Assistant Service Manager
ACURA OF FREMONT
09.2022 - 03.2024
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
- Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
Service Representative
LEXUS OF OAKLAND
07.2018 - 07.2020
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than 15-20 customers each day.
Sales Director, Business Development
NISSAN OF HAYWARD
09.2013 - 06.2019
- Improved client retention rates by fostering strong relationships and providing exceptional customer service.
- Managed a high-performing sales team responsible for exceeding regional quotas consistently while maintaining excellent client satisfaction scores throughout tenure as Sales Director.
- Identified areas of improvement in existing products and services, working closely with development teams to implement enhancements.
- Delivered presentations at industry conferences/events demonstrating thought leadership capabilities and raising company profile among potential partners/clients alike.
- Streamlined internal processes to boost efficiency, leading to increased productivity within the sales team.
Education
Bachelor of Arts -
CAL STATE EASTBAY
HAYWARD, CA06.2015
High School Diploma -
WASHINGTON HIGH SCHOOL
FREMONT CA 06.1999
Skills
- Value Proposition Development
- Sales Presentations
- Solution selling
- Objection handling
- Pipeline Management
- Closing Techniques
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Accomplishments
- Top company producer exceeding company expectations, throughout career.
- Rated top national and regional salesman award- both Lexus and Nissan, followed by top producers for Acura.
- CSI- customer satisfaction index- above national.
- Broad knowledge in Electric motors and expert in Gasoline vehicle repair and maintenance.
- CRM- CDK and Reynolds and Reynolds, xtime, moc, and other platforms.
Languages
Persian
Full Professional
Hindi
Full Professional
Timeline
Service Lane Manager
HYUNDAI/GENESIS
03.2024 - Current
Assistant Service Manager
ACURA OF FREMONT
09.2022 - 03.2024
Service Representative
LEXUS OF OAKLAND
07.2018 - 07.2020
Sales Director, Business Development
NISSAN OF HAYWARD
09.2013 - 06.2019
Bachelor of Arts -
CAL STATE EASTBAY
High School Diploma -
WASHINGTON HIGH SCHOOL
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