Sayeedul Konok
South Ozone Park
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Popeyes® Louisana Kitchen
Queens
02.2020 - 05.2025
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Tracked monthly sales to generate reports for business development planning.
- Supervised employees through planning, assignments, and direction.
- Created schedules and monitored payroll to remain within budget.
- Trained employees on duties, policies and procedures.
Shift Leader
Taco Bell
Queens
06.2019 - 01.2020
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Monitored inventory levels and ordered supplies as needed.
- Adhered to all health code regulations while preparing food items for customers.
Delivery Driver
Amazon
New York
02.2019 - 05.2019
Education
GED -
Pathways To Graduation (P2G)
New York, New York06-2021
Skills
- Financial management
- Market research
- Operational efficiency
- Customer service
- Payroll administration
- Employee training
- Sales analysis
- Vendor management
- Team building
- Conflict resolution
- Inventory management
- Quality assurance
- Expense control
- Staff motivation
- Bilingual
- Verbal and written communication
Languages
English
Full Professional
Bengali
Native/ Bilingual
Urdu
Professional
Certification
• Serve Safe Certificate
• New York City Health Department Certificate
• Nassau County Health Department Certificate
References
References available upon request.
Timeline
General Manager
Popeyes® Louisana Kitchen
02.2020 - 05.2025
Shift Leader
Taco Bell
06.2019 - 01.2020
Delivery Driver
Amazon
02.2019 - 05.2019
GED -
Pathways To Graduation (P2G)