Sayiri Suriel
Clifton,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Receptionist
Route 46 Chrysler Jeep Dodge
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
Shift Manager
Pizza Hut
04.2022 - 09.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
Sales Floor Associate
Burlington Coat Factory Distribution Center
10.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Processed payments and provided receipts to establish proof of transaction.
- Utilized customer feedback to improve services and apply best practices.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
Brand Representative
Hollister.Co
11.2019 - 04.2021
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Completed floorsets, filled floor, and rang up customers.
- Communicated product value, quality, and style to educate and entice potential customers.
- Maintained clean, organized and professional work environment.
- Greeted customers warmly and pleasantly answered inquiries.
- Worked with team to achieve sales goals for products.
- Assisted customers with product selection based on individual needs and preferences.
Education
Diploma -
Clifton High School
Clifton, NJ06.2021
Skills
- Administrative Support
- Clerical Support
- Office Management
- Scheduling
- Customer and Client Relations
- Multi-Line Telephone Operation
- Professional Demeanor
- Verbal and Written Communication
Languages
Spanish
Professional Working
Timeline
Receptionist
Route 46 Chrysler Jeep Dodge
09.2023 - Current
Shift Manager
Pizza Hut
04.2022 - 09.2023
Sales Floor Associate
Burlington Coat Factory Distribution Center
10.2021 - 03.2022
Brand Representative
Hollister.Co
11.2019 - 04.2021
Diploma -
Clifton High School