Say Ling Fong
Topeka,US
Summary
Results-driven professional with extensive experience in food production, quality assurance, and team leadership. Led a team of over 25 at Triumph Foods, optimizing workflows while ensuring compliance with safety and quality standards. Proven expertise in conducting audits and performing inspections, with a strong ability to collaborate across departments to uphold and enhance safety protocols. Committed to fostering a culture of excellence and continuous improvement within the workplace.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Asset Protection Lead
Walmart Fulfillment Center
Topeka, KS
04.2022 - Current
- Supervised and scheduled five-person asset protection team, ensuring effective coverage across daily positions while enforcing fair, rule-based assignment standards.
- Led loss prevention efforts through investigations into shrink, policy violations, and safety incidents, reinforcing compliance and security.
- Conduct regular safety and compliance audits across the fulfillment center to uphold company and regulatory standards.
- Trained and onboarded new asset protection associates on procedures, protocols, and safety expectations to ensure adherence to company standards.
Quality Assurance Technician
Reser's Fine Foods LLC
Topeka, KS
01.2021 - 04.2022
- Analyzed test data to determine performance and reliability of materials.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Inspected finished products for quality, food safety, and specification compliance.
- Documented deviations and initiated corrective actions for nonconforming materials.
- Verified HACCP, GMP, and sanitation practices across production areas.
Forklift Operator
Holman Logistics
Emporia, KS
10.2019 - 08.2020
- Transported goods between warehouse locations to meet shipment and storage requirements.
- Counted and verified picked and packaged orders to ensure accuracy and prevent loss.
- Operated forklifts to load, unload, and stage pallets for outbound and inbound shipments.
- Inspected equipment daily to verify safe operation and report maintenance concerns promptly.
- Scanned and verified inventory movements to maintain accurate warehouse records and shipment flow.
Supervisor
Triumph Foods LLC
Saint Joseph, MO
08.2016 - 08.2019
- Developed competent staff of over 25 employees through coaching, training, and fostering good work habits and safety practices to enhance team readiness.
- Applied leadership and problem-solving skills to streamline workflows and maintain team efficiency.
- Prepared, calibrated, and monitored production machinery, ensuring consistent output quality and adherence to standards.
Education
High School Diploma -
Josefina Barcelo
Guaynabo, Puerto Rico01-2015
Skills
- Loss prevention & investigations
- Incident response
- Incident response planning
- Safety audits
- Inventory oversight
- Access control
- Surveillance techniques
- Physical security
- Team scheduling
- Training onboarding
- Bilingual communication
- Incident response
- Crisis management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Asset Protection Lead
Walmart Fulfillment Center
04.2022 - Current
Quality Assurance Technician
Reser's Fine Foods LLC
01.2021 - 04.2022
Forklift Operator
Holman Logistics
10.2019 - 08.2020
Supervisor
Triumph Foods LLC
08.2016 - 08.2019
High School Diploma -
Josefina Barcelo