Saylor Kaufman
Kent,OH
Summary
With a profound commitment to customer satisfaction, I excel in the realm of customer service, consistently delivering exceptional experiences. My in-depth understanding of product quality sets me apart, allowing me to guide customers with confidence and accuracy. Leveraging my unique skills, I bring a distinctive approach to problem-solving and communication, ensuring that each interaction is not only efficient but also memorable. Whether it's navigating complex inquiries or providing detailed product insights, I thrive on surpassing customer expectations and contributing positively to the overall customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tanning Consultant
Tan Spa!
Kent , OH
2023.12 - Current
- Costumer Service
- Quality of Product
- Maintained a clean and sanitary environment in the salon at all times.
- Resolved customer complaints promptly and professionally in accordance with company policy.
- Provided recommendations to customers on appropriate tanning levels for their skin type.
- Educated customers on proper use of equipment and safety procedures for tanning beds.
Front of House Employee
Chick-fil-A
Canton , OH
2022.06 - Current
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Explained menu items, took orders and delivered food courses according to instruction.
- Resolved any customer complaints or issues promptly with professionalism.
- Assisted with training new front of house employees on procedures and policies.
Education
BBA - Business Management
Kent State University
Kent, OH2027-05
High School Diploma -
Glenoak High School
Canton, OH2023-05
Skills
- Customer Engagement
- Product Recommendations
- Sales Strategy
- Customer Service
- Sales Proficiency
- Safety Trained
Accomplishments
- Offered the position to be featured in a book that was for the United States.
- Granted the opportunity to be Cheer Captain for 2 years.
- Volunteered at a Nursing Home.
Certification
- Received my Cosmetology License in July, 2023.
Languages
American Sign Language
Limited
Timeline
Tanning Consultant
Tan Spa!
2023.12 - Current
Front of House Employee
Chick-fil-A
2022.06 - Current
BBA - Business Management
Kent State University
High School Diploma -
Glenoak High School
- Received my Cosmetology License in July, 2023.
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