Sayquan Twiggs
Ridley Park,PA
Summary
Experienced recovery professional with a strong focus on team collaboration and achieving results. Skilled in crisis intervention, conflict resolution, and case management. Known for adaptability and reliability, consistently meeting changing needs and demands. Adept at building trust and fostering positive outcomes in challenging situations. Hardworking individual experienced in recovery processes, procedures, and providing resources. Proficient in referring clients to outside resources such as recovery groups and meetings. Assists clients in identifying the cause and reasons for addiction, while offering paths to overcome it.
Overview
8
8
years of professional experience
Work History
Recovery Specialist
New Direction Recovery Center
03.2012 - 12.2013
- Responsible for optimized cleaning procedures in residential properties
- Ensuring staff were comprehensively trained to effectively manage fire and medical emergencies
- Developed and implemented structured scheduling system for assigned tasks to employees and managed the procurement of cleaning supplies
- Managed the procurement of cleaning supplies
- Ensured all process and material met or exceeded quality standards
- Developed individualized treatment plans for clients
- Conducted group and individual counseling sessions
- Monitored clients' progress in recovery
- Provided referrals to community resources
- Supported clients in their day-to-day recovery efforts
- Advocated for clients in legal, medical, and social service settings
- Helped clients develop healthy coping strategies
- Educated clients on relapse prevention techniques
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Supported clients with compassionate, empathetic face-to-face counseling.
Rehabilitation Counselor
Creedmoor Psychiatric Center
02.2008 - 10.2010
- Assisted individuals with addressing disabilities and developing career plans.
- Coordinated community resources and secured referrals.
- Advocated for appropriate accommodations on behalf of clients in educational or workplace settings, ensuring equal opportunity participation in daily activities.
- Developed strong rapport with clients through empathetic listening and clear communication skills, leading to increased trust in the therapeutic process.
Direct Care Careers
Bronx Psychiatric Center
08.2005 - 11.2007
- Ensured regulatory compliance by maintaining accurate documentation and adhering to established policies.
- Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
- Improved overall patient outcomes with consistent monitoring and timely interventions.
- Implemented quality improvement initiatives aimed at enhancing the level of service provided to clients.
Skills
- Client relationship building
- Repair skills
- Body language expertise
- Patient advocacy
References
References furnished upon request
Timeline
Recovery Specialist
New Direction Recovery Center
03.2012 - 12.2013
Rehabilitation Counselor
Creedmoor Psychiatric Center
02.2008 - 10.2010
Direct Care Careers
Bronx Psychiatric Center
08.2005 - 11.2007
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