Teri D. Davis
Desoto,Texas
Summary
- Diligent Recovery Specialist with proven track record in managing and guiding clients through recovery processes. Successfully implemented individualized recovery plans that positively impacted client outcomes and well-being. Demonstrated effective communication and problem-solving skills in high-pressure environments.
- Experienced with comprehensive client recovery planning and support. Utilizes effective communication and critical thinking to address complex recovery challenges. Track record of fostering positive client outcomes through collaborative and adaptable strategies.
Overview
13
13
years of professional experience
Work History
Recovery Specialist
Arra Financial
11.2019 - Current
- Managed multiple remarketing accounts simultaneously, ensuring consistent performance and growth across all channels.
- Conducted regular competitor analyses to inform strategic decision-making and maintain a competitive edge in the industry.
Seasonal Worker
Bath & Body Works Inc.
11.2022 - 04.2024
- Assisted customers in selecting products and provided recommendations based on their needs and preferences.
- Maintained visual merchandising standards by organizing product displays to enhance the shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
- Participated in inventory management by restocking shelves and conducting regular counts to maintain stock levels.
Operational Support Agent
Mastec
06.2016 - 11.2019
- Customer Service, satisfying dissatisfied customers, resolving escalated issues pertaining DTV installation services
- Resolved customer inquiries related to service installation and technical issues, ensuring high satisfaction rates.
- Monitored service levels to guarantee compliance with established agreements and maintain operational efficiency.
Caregiver
Southern Crest Learning Center
07.2014 - 06.2016
- Safely transport children in a bus or van from one loving, educational environment to another with a smiling face.
- Have and maintain a safe and violation free driving record
- Ensure the safety of each child by maintaining vehicle functionality on a regular basis as well as implement safety procedures with their school director
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Cashier Customer Service
Walmart
12.2012 - 08.2013
- Give every customer immediate and undivided attention.
- Follow through on all Customer questions and requests.
- Surprise and delight the customers with consistent, delightful service.
- Follow all cash handling procedures; Understand, meet, and exceed regional cashier variance policy (CVP)
Education
High School Diploma -
Lancaster High School
Lancaster, TX06.2010
Skills
- Repair skills
- Client relationship building
- Case management
Timeline
Seasonal Worker
Bath & Body Works Inc.
11.2022 - 04.2024
Recovery Specialist
Arra Financial
11.2019 - Current
Operational Support Agent
Mastec
06.2016 - 11.2019
Caregiver
Southern Crest Learning Center
07.2014 - 06.2016
Cashier Customer Service
Walmart
12.2012 - 08.2013
High School Diploma -
Lancaster High School