S. Brad Tiernan
Milford,Michigan
Summary
With an extensive history as a manager of operations in various industries, I have honed in skills that will prove indispensable within your company. As my professional career continues to evolve, I've built a business for nearly 10 years from the ground up as a results-driven hospitality professional with a proven track record of success in ownership and operations. Leveraging a Master of Business Administration and extensive industry experience, I have successfully established and managed Draught Horse Brewery and Spirits as a premier destination for high-quality food and beverage and exceptional dining experiences. My expertise in menu development, inventory management, and team leadership has contributed to the restaurant's award-winning reputation. Committed to fostering a welcoming atmosphere and maintaining rigorous quality standards, I'm committed to providing exceptional service to our valued customers. I’m eager to contribute to your company mission and discuss how my background, skills, and enthusiasms can contribute to your team. Thank you for considering me and I truly urge you to give this resume another look and have a discussion with me, you will not be disappointed.
Overview
1
1
Certification
Work History
Operations Manager
Draught Horse Brewery & Spirits
New Hudson, MI
07 2013 - Current
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Managed day-to-day business operations.
- Developed business plan, processes and procedures to provide oyr superior products to customers.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- As the Head Brewer/Cicerone at Draught Horse Brewery, I led recipe development, prioritizing efficiency and product yield. I maintained impeccable cleanliness and sanitation standards to ensure top-notch quality. Collaborating with businesses for cross-promotion opportunities, I enhanced brand visibility and drove sales growth.
Director of Operations
Oakhurst Golf And Country Club
Clarkston, MI
02 2014 - 09 2015
- Developed a strong team of food service professionals, selecting top talent through comprehensive recruitment initiatives.
- Implemented sustainable practices in line with corporate social responsibility guidelines, reducing environmental impact while maintaining quality standards.
- Ensured compliance with all health and safety regulations, maintaining impeccable inspection records throughout tenure.
- Maximized profitability with cost control measures, optimizing purchasing processes and reducing waste.
- Delivered exceptional guest experiences through personalized service offerings tailored to individual preferences and dietary requirements.
- Managed budgets effectively, tracking expenses closely and adjusting allocations as needed throughout the fiscal year.
Clubhouse Manager
Oakland Hills Country Club
Bloomfield Hills, MI
02 2011 - 02 2014
- Demonstrated commitment to continuous improvement by attending industry conferences and seminars to stay updated on current trends in club management.
- Boosted overall club atmosphere with the creation of engaging social programs and activities for members to enjoy.
- Managed financial aspects of the clubhouse, including budgeting, forecasting, and expense tracking to ensure profitability.
- Fostered a strong sense of community among members by organizing special events, gatherings, and activities that catered to diverse interests and age groups.
- Developed strong relationships with vendors to negotiate favorable contracts for goods and services required at the clubhouse.
- Streamlined operations by developing efficient processes for staff scheduling, inventory control, and facility maintenance.
Education
MBA - Business Management Operations & Finance
Baker College
06.2012
Bachelor of Business Administration - Business Management and Operations
Oakland University
09.2011
Skills
- Business planning
- Relationship Management
- Staffing
- Financial analysis
- Operations oversight
- Logistics planning
- Community engagement
Certification
- Six Sigma: Black belt
- Efficient time management
- Body language
- Conflict resolution
- Communication
- Ecommerce
- Effective listening
- Salesforce: Marketing & Service
Timeline
Operations Manager
Draught Horse Brewery & Spirits
07 2013 - Current
Director of Operations
Oakhurst Golf And Country Club
02 2014 - 09 2015
Clubhouse Manager
Oakland Hills Country Club
02 2011 - 02 2014
MBA - Business Management Operations & Finance
Baker College
Bachelor of Business Administration - Business Management and Operations
Oakland University