Scarlet Avila
Ventura,California
Summary
I am adept in cash handling accuracy and fostering effective communication. Skilled in multitasking and adaptability, ensuring high levels of team performance and customer service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Barista Shift Supervisor
Coffee Bean & Tea Leaf
06.2022 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Cashier
The Spot
06.2019 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Arts - Psychology And Criminal Justice
Santa Barbara City College
Santa Barbara, CA05.2025
High School Diploma -
Carpinteria Senior High School
Carpinteria, CA06.2020
Skills
- Cash Handling Accuracy
- Active Listening
- Effective Communication
- Time Management
- Adaptability and Flexibility
- Multitasking
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Barista Shift Supervisor
Coffee Bean & Tea Leaf
06.2022 - Current
Cashier
The Spot
06.2019 - 01.2022
Associate of Arts - Psychology And Criminal Justice
Santa Barbara City College
High School Diploma -
Carpinteria Senior High School
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