Scarlet Evans
Sparta,TN
Summary
Dynamic professional excelling in customer support and problem-solving. Known for exceptional communication and attention to detail, consistently enhancing customer satisfaction through effective troubleshooting and support. Adaptable, dependable, and thrives in maintaining high standards of service.
Overview
21
21
years of professional experience
Work History
Digital Support Team
TTI Floor Care
02.2022 - 02.2025
- Assisted customers with troubleshooting products, sales, and warranty claims.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Maid/Private Housekeeper
MaidPro
08.2014 - 05.2021
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Trained new employees on procedures.
- Inspected other employees to make sure work was being performed correctly.
Assembly/Machine Operator Technician
Rhythm North America
11.2003 - 05.2007
- Operated machining equipment safely with team of operators.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
- Completed quality control records.
Education
Drafting And CAD Technology
Tennessee Technology Center
McMinnville, TNHigh School Diploma -
Van Buren County High School
Spencer, TNSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Organization and time management
- Active listening
- Call center experience
- Customer satisfaction measurement
- Product knowledge
- Live chat/email support
- CRM software
Timeline
Digital Support Team
TTI Floor Care
02.2022 - 02.2025
Maid/Private Housekeeper
MaidPro
08.2014 - 05.2021
Assembly/Machine Operator Technician
Rhythm North America
11.2003 - 05.2007
Drafting And CAD Technology
Tennessee Technology Center
High School Diploma -
Van Buren County High School
Similar Profiles
Carolee WardCarolee Ward
Commercial Warranty at TTI Floor CareCommercial Warranty at TTI Floor Care
MAUREEN BARILEMAUREEN BARILE
Sourcing Manager at TTI Floor Care North AmericaSourcing Manager at TTI Floor Care North America
Sylvia UplegerSylvia Upleger
QA Specialist at TTi Floor Care NAQA Specialist at TTi Floor Care NA