Dedicated Medical Assistant/Phlebotomist with a proven track record at Faithfirst Health Clinic and Urgent Care, excelling in patient care and efficient blood collection techniques. Demonstrated expertise in HIPAA compliance and exceptional customer service, enhancing patient experiences through compassionate communication. Achieved high accuracy in specimen handling, contributing to timely patient results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant/Phlebotomist
Faithfirst Health Clinic and Urgent Care
Temple Hills, MD
05.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Stocked phlebotomy cart or carrier with appropriate supplies.
Packaged and shipped specimens to central lab daily.