Scarleth Rubi Amador
Miami,Nicaragua
Summary
Dynamic individual with hands-on experience in administrative assistence and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
Cadena Supermarket
12.2023 - 05.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Operated POS cash register and equipment to collect payments.
Supply Chain Analyst
Yazaki S,A Nicaragua
02.2022 - 04.2023
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Optimized supply chain processes by implementing data-driven analysis and forecasting methods.
- Analyzed transportation costs to identify opportunities for optimization through carrier consolidation or route adjustments.
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
- Implemented advanced analytics tools, improving demand forecasting accuracy and supporting more informed decision-making processes.
- Reduced inventory holding costs through effective demand planning and supplier management strategies.
Store Manager
Super Express
10.2019 - 11.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Administrative Assistant
La merced library
12.2018 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Cashier Team Lead
Compumat S,A
09.2016 - 10.2018
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
Education
GED -
Colegio Calasanz
Nicaragua 12.2010
Business Managment - Business Administration
Universidad Nacional Autónoma De Nicaragua (UNAN-LEON)
Nicaragua 04.2010
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Cash Register Operation
- Cash handling expertise
- Store Opening and Closing
- Money Handling
- Product restocking
- Coaching and Mentoring
- POS Systems
- Manager support
- Creative Thinking
- Problem-Solving
- Reliable and Responsible
Identitycard
281-211192-0018Y
Personal Information
- Date of Birth: 11/21/92
- Nationality: nicaragüense
- Marital Status: Soltera
References
- Lic. Maynor Luna Esquivel, Gerente de seguros América, Sucursal León, 86645349
- Lic. Ernesto Pérez, Lic. en contabilidad, BANPRO-LEON, 88779113
- Lic. Martha Regina Torrez, Gerente Sucursal León, BDF, 87201059
- Erick Antonio Meza Quintero, Gerente-Propietario, Salón Erick de León, 87251838
- Sujayli Zambrana, Gerente propietaria, Librería la Merced, 89326668
- Lenin Boquin, Líder de tienda, super express, 76347340
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Team Lead
Cadena Supermarket
12.2023 - 05.2024
Supply Chain Analyst
Yazaki S,A Nicaragua
02.2022 - 04.2023
Store Manager
Super Express
10.2019 - 11.2021
Administrative Assistant
La merced library
12.2018 - 08.2019
Cashier Team Lead
Compumat S,A
09.2016 - 10.2018
GED -
Colegio Calasanz
Business Managment - Business Administration
Universidad Nacional Autónoma De Nicaragua (UNAN-LEON)
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