Nilsa Tobin
Longwood,FL
Overview
5
5
years of professional experience
Work History
Sales Floor Supervisor
La Cadena Supermarket
Santo Domingo , Santo Domingo
05.2021 - 09.2023
- Supervised daily sales floor operations and staff activities to enhance customer experience.
- Managed inventory levels, ensuring stock availability and proper merchandising displays.
- Resolved customer inquiries and complaints, promoting a positive shopping environment.
- Conducted regular inspections of sales floor for cleanliness and organization standards.
- Coached employees on sales techniques and best practices, improving upselling.
- Delegated tasks to maintain efficient workflow.
Retail Associate
El canal warehouse retail store
Santo Domingo , Santo Domingo
04.2018 - 04.2021
- Assisted customers in locating merchandise and answering product inquiries.
- Maintained store cleanliness and organized product displays for easy access.
- Collaborated with team members to restock shelves and manage inventory levels.
- Handled customer complaints with professionalism and provided effective solutions.
- Engaged in promotional activities to enhance customer awareness of sales events.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
Education
Bachelor of Science - Economics
UTESA University
Santo Domingo, Dominican Republic07-1992
High School Diploma -
La Salle High School
Higuey, Dominican Republic06-1982
Skills
- Sales management
- Inventory control
- Visual merchandising
- Customer service
- Employee training
- Task delegation
- Sales techniques
- Store maintenance
- Time management
- Friendly and outgoing
- Teamwork and collaboration
- Display setup
- Price tagging
Languages
English
Professional
Spanish
Full Professional
Timeline
Sales Floor Supervisor
La Cadena Supermarket
05.2021 - 09.2023
Retail Associate
El canal warehouse retail store
04.2018 - 04.2021
Bachelor of Science - Economics
UTESA University
High School Diploma -
La Salle High School