Marcus Kewley
McKinney
Summary
Sales Floor Supervisor supporting employees in achieving success and exceeding sales goals. Service-focused to improve sales, inventory turns, and revenue generation in fast-paced environments.
Results-driven Sales Floor Supervisor known for consistently achieving high levels of productivity and efficiency in fast-paced environments. Possess specialized skills in team leadership, customer relationship management, and inventory control that contribute to exceeding sales targets. Excel in communication, problem-solving, and adaptability, ensuring smooth operation on the sales floor and outstanding customer service.
Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Floor Supervisor
Lowes Home Improvment
McKinney
04.2021 - Current
- Supervised sales floor team to ensure exceptional customer service standards.
- Trained new staff on product knowledge and company policies.
- Organized merchandise displays to enhance customer engagement and visibility.
- Monitored inventory levels and facilitated restocking of merchandise as needed.
- Managed inventory shrinkage improvement program to reduce theft and loss.
- Delegated tasks to maintain efficient workflow.
- Assisted with training, development, and mentoring of sales employees.
- Maintained organized storage areas for quick access to materials.
- Followed safety protocols to minimize risks during material handling tasks.
- Assisted in training new operators on proper forklift operation procedures.
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Transported material to correct locations and documented inventory changes.
Assembly Line Production Worker
G&G Industries
Shelby
05.2020 - 10.2020
- Followed detailed work instructions to assemble components accurately.
- Organized production line equipment and materials for assembly tasks.
- Rotated through various positions on the assembly line as needed by management.
Education
High School Diploma -
Romeo High School
Romeo, MISkills
Supervisor
- Visual merchandising
- Team leadership
- Retail sales techniques
- Product knowledge
- Conflict resolution
- Time management
- Retail staff management
- Store operations
- Handling complaints
- Performance improvement
- Customer communication
- Workplace safety
- Assembly
- Warehouse Experience
- Packaging
- Leadership
- Management
- Forklift
- Inside Sales
- Sales Management
- Upselling
- Microsoft Excel
- Warehouse management system
- Microsoft Word
- Warehouse management
- Analysis skills
- Warehouse supervisor experience
- Purchasing
- Microsoft Powerpoint
Certification
Forklift Certification
Order Picker Certification
Reach Truck Certification
Personal Information
Authorized To Work: US
Timeline
Sales Floor Supervisor
Lowes Home Improvment
04.2021 - Current
Assembly Line Production Worker
G&G Industries
05.2020 - 10.2020
High School Diploma -
Romeo High School