Summary
Overview
Work History
Education
Skills
Timeline
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Scarlett Cowan

Vestavia Hills

Summary

I am an energetic communicator with a background in professional acting and client-facing roles, bringing strong presentation, persuasion, and relationship-building skills to any work environment. I am seeking to transition into the corporate world, leveraging a unique blend of creative thinking and real-world performance experience.

Overview

6
6
years of professional experience

Work History

Manager

COFFEA
09.2023 - 03.2025
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Trained existing employees and new hires to improve overall team performance and increase customer satisfaction.
  • Developed and maintained relationships with customers and product suppliers through account development.
  • Planned and created content across Instagram and Facebook, aligning with brand goals and promotional campaigns to increase visibility and drive customer engagement.
  • Improved marketing to attract new customers and promote business through social media platforms.
  • Oversaw inventory management, optimized stock levels, reduced product waste, and achieved significant cost savings.


Assistant Restaurant Manager

Sweetsalt Food Shop
05.2021 - 09.2023
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times.
  • Established rapport with guests through personalized interactions that led to repeat business.

Actor

Multiple Productions
01.2019 - Current
  • Utilized effective time-management strategies to balance concurrent acting projects without compromising commitment or quality of work.
  • Expanded professional network by attending workshops, conferences, and industry events, leading to increased opportunities for collaboration.
  • Pursued continuous professional development through participation in acting classes and training programs, honing performance abilities.
  • Collaborated with directors and fellow actors to develop engaging character portrayals for stage and screen.
  • Assisted production teams with set construction, prop management, and costume coordination as needed during rehearsals and performances.
  • Promoted upcoming productions via social media platforms and community outreach efforts, generating interest from potential patrons.
  • Utilized improvisational techniques during live performances when necessary, ensuring seamless continuity on stage or screen.

Production Assistant; Props and Set Decoration

John D'Aquino's Young Actors Workshop
06.2019 - 08.2019
  • Assisted in meeting tight deadlines by efficiently coordinating tasks with other production team members.
  • Reduced production errors through close attention to detail and thorough quality control checks.
  • Contributed to creative brainstorming sessions, generating ideas that were incorporated into final productions.
  • Provided reliable administrative support for the production team, enabling efficient task completion.
  • Improved inventory management by accurately tracking materials usage and updating records accordingly.
  • Facilitated communication between different production departments, ensuring all team members were informed of updates.

Education

High School Diploma -

Vestavia Hills High School
Birmingham, AL
05-2018

Skills

  • Adaptable
  • Team leadership
  • Marketing
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Relationship building
  • Strategic planning
  • Task delegation
  • Goal setting

Timeline

Manager

COFFEA
09.2023 - 03.2025

Assistant Restaurant Manager

Sweetsalt Food Shop
05.2021 - 09.2023

Production Assistant; Props and Set Decoration

John D'Aquino's Young Actors Workshop
06.2019 - 08.2019

Actor

Multiple Productions
01.2019 - Current

High School Diploma -

Vestavia Hills High School

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Scarlett Cowan