SCARLETT FLORES
Hayward,CA
Summary
Dynamic operations leader with a proven track record at Over The Rainbow Childcare, excelling in curriculum development and staff management. Adept in problem-solving and organizational skills, I ensure compliance with regulations while fostering a safe, engaging environment for children. Committed to enhancing program efficiency and parent communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Operations
Over The Rainbow Childcare
07.2017 - 01.2026
- Meeting with parents and teachers to keep parents up to date on their child's development and progress, including discussing ways to address any learning or behavioral issues.
- Ensure that problems encountered by staff are resolved, and alter policies or procedures to ensure the smooth operation of the program.
- Develop a curriculum and work closely with the center's teachers and staff, creating learning plans.
- Ensure that the center and staff conform to federal, state, and local rules, regulations, and licensing requirements.
- Checking that safety equipment is available and working, removing hazards, and ensuring the facility is always clean and orderly.
- Recruit and schedule children for the child care center, and maintain accurate records on children enrolled in the program, to include their development, attendance, immunization, and general health.
Clerk
City and County of San Francisco
San Francisco, USA
08.2016 - 07.2017
- Maintain the current case record system, utilizing automated systems, including CMS/CWS and other systems, to maintain a current case record.
- Create case folders for each child, checking CMS to verify the consistency of the case numbers assigned.
- Complete an assignment and transfer of cases, both CMS and hard copy, after the supervisor has reviewed and authorized the case for assignment or transfer.
- Answer the telephone, respond to voicemails, and take and give messages to the appropriate person promptly.
- Distribute and fax documents, mail, and forms.
- Make photocopies of various reports, documents, and forms as specified on the copy docket in a timely manner.
Education
Some College (No Degree) - Early Childhood Education And Care
City College of San Francisco
San Francisco, CASkills
- Office Suite software
- Data entry
- Interpersonal communication
- Organizational skills
- Time management skills
- Problem solving
- Customer service
- Attention to detail
- Business management
- Operations oversight
Languages
Spanish
Native/ Bilingual
Certification
- CPR and First Aid
- Medical Assistant Certificate
Timeline
Director of Operations
Over The Rainbow Childcare
07.2017 - 01.2026
Clerk
City and County of San Francisco
08.2016 - 07.2017
Some College (No Degree) - Early Childhood Education And Care
City College of San Francisco