Scarlett Hernandez
The Bronx,NY
Summary
Dedicated Psychology student with a strong interest in the clinical and mental health field, particularly in understanding the impact of trauma, family dynamics, and emotional well-being on individuals and communities. Passionate about creating supportive environments and helping others navigate complex personal experiences through empathy, communication, and psychological understanding. Recognized for strong interpersonal, organizational, and multitasking skills developed through academic and professional experiences in fast-paced environments. Experienced in handling sensitive information with professionalism, communicating effectively with diverse populations, and balancing administrative responsibilities with compassionate client and student support
Overview
11
11
years of professional experience
1
1
Certification
Work History
Graduation Coordinator
Barbizon of Manhattan
2026.04 - Current
- Communicate with students and parents regarding graduation requirements, timelines, and event details.
- Schedule graduation dates and coordinate planning logistics to ensure smooth event operations.
- Provide accurate information and ongoing support throughout the graduation process.
- Assist with organizing ceremonies, administrative planning, and event preparation.
Registrar Admin
2026.01 - Current
- Created and maintained student accounts and records, accurately entering and updating data within the FileMaker database system.
- Processed payments and prepared enrollment and financing agreements while maintaining confidentiality and accuracy.
- Managed sensitive student information and ensured records remained organized and up to date.
Front Desk Administrator
2025.01 - 2026.12
- Managed front desk and administrative operations, serving as the first point of contact while supporting daily office workflow in a fast-paced environment.
- Handled student check-ins for classes, ensuring accurate attendance tracking and smooth daily operations.
- Communicated with students and clients via phone and email, providing clear information, follow-ups, and professional customer support.
- Demonstrated strong organizational and multitasking skills by managing scheduling, visitor logs, and administrative tasks while adapting to changing priorities.
Fellow
The Braven Accelerator
2025.08 - 2025.12
- Developing workforce skills such as leadership, organization, communication, teamwork, and problem solving by completing a 14-week leadership and professional development course.
- Designing a career roadmap by engaging in a 7-step process that requires self-assessment and reflection, as well as role investigation and evaluation to determine the steps required to achieve career goals.
Event Marketing Team
Barbizon of Manhattan
2024.02 - 2024.12
- Implemented marketing strategies through social media to help recruit children interested in modeling, singing, and dancing for workshops being offered by the company.
- Built and maintained relationships with students and their families throughout the enrollment process to ensure quality of service.
Tutor
Bronx Collegiate Academy
2023.01 - 2023.05
- Assisted students with Edgenuity coursework throughout the school year in order to help students graduate.
- Built a rapport with students and parents and as a result I helped students overcome challenges and achieve success by helping them improve their grades by an average of 2+ letter grades.
Daycare Assistant
My Auntie’s Family Group Daycare
2016.01 - 2020.03
- Supported children with after-school homework and learning activities in a fun, engaging environment.
- Led and assisted with creative arts and crafts projects to encourage self-expression and fine motor skills.
- Organized and participated in group dancing and singing activities to promote social interaction and confidence.
Education
Bachelor of Arts - Psychology
CUNY City College of New York
New York, NY05.2027
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Email Communication Platforms (Outlook, Gmail)
- Phone System Operations
- Data Entry & Record Management
- Literature Research Databases (JSTOR, PsycINFO, PubMed)
- Social Media Platforms & Digital Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments
- Graduated early with an Advanced Regents Diploma in recognition of academic achievement and successful completion of advanced coursework requirements.
- Recipient of the Triple C Award (Character, Courage, and Commitment) presented by the New York State Attorney General’s Office for leadership, resilience, academic dedication, and positive community impact.
Certification
Sexual Harassment Prevention Training Certification
Mandated Reporter Training Certification: Identifying and Reporting Child Abuse and Maltreatment
Timeline
Graduation Coordinator
Barbizon of Manhattan
2026.04 - Current
Registrar Admin
2026.01 - Current
Fellow
The Braven Accelerator
2025.08 - 2025.12
Front Desk Administrator
2025.01 - 2026.12
Event Marketing Team
Barbizon of Manhattan
2024.02 - 2024.12
Tutor
Bronx Collegiate Academy
2023.01 - 2023.05
Daycare Assistant
My Auntie’s Family Group Daycare
2016.01 - 2020.03
Bachelor of Arts - Psychology
CUNY City College of New York