Scarlett Jennings
Summary
Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.
Overview
4
4
years of professional experience
Work History
Regional Training Manager
Crumbl Franchises LLC
02.2024 - Current
- Developed comprehensive training, operations, and financial management systems across multiple locations.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Managed multiple projects simultaneously while ensuring deadlines were met.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Streamlined onboarding process for new hires, accelerating their integration into the company culture.
Business Recovery Trainer
Crumbl Headquarters
09.2022 - 02.2024
- Aided in improving profit margins and business operations within franchises in the United States and Canada.
- On this team, I act as an extension of the training team; by supporting and guiding low-performing stores into developing healthy habits, brand ambassadorship, and operational excellence that align with brand standards.
- Assisted with developing online learning modules for remote learners.
- Solidified the partnership between Franchise Partners and Headquarters.
- 100% travel.
Corporate Field Trainer
Crumbl Headquarters
02.2022 - 09.2022
- Act as an extension of HQ to represent the brand throughout the United States and Canada.
- Support Franchisees in decision-making and developing skills to execute crucial conversations appropriately.
- Assessed the effectiveness of existing programs through post-training evaluations conducted with participants.
- 100% positive feedback on Franchisee survey.
General Manager
Crumbl Franchises LLC
10.2020 - 02.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Bachelor of Science - Business Economics
Folsom College
05-2026
Accomplishments
- Keynote Speaker at the 2023 Crumbl Managers Conference.
- Developed Crumbl store takeover program.
- Pioneered Crumbl mentorship program.
- Increased sales in my current role by 49%.
Timeline
Regional Training Manager
Crumbl Franchises LLC
02.2024 - Current
Business Recovery Trainer
Crumbl Headquarters
09.2022 - 02.2024
Corporate Field Trainer
Crumbl Headquarters
02.2022 - 09.2022
General Manager
Crumbl Franchises LLC
10.2020 - 02.2022
Bachelor of Science - Business Economics
Folsom College
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