Scarlett Malkasyan
Los Angeles,CA
Summary
Detail-oriented front desk secretary skilled in managing inquiries and maintaining organized workflows. Experienced in delivering excellent service and supporting team collaboration, ready to enhance customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Front Desk Secretary
Smog Man Test Center
Santa Clarita, California
02.2026 - 08.2026
- Greeted customers and managed front desk inquiries at the testing center.
- Answered phone calls and provided information about services offered at the center.
- Scheduled appointments for vehicle emissions tests and maintained calendar accuracy.
- Processed payments and issued receipts for completed vehicle inspections promptly.
- Assisted technicians by organizing testing paperwork and customer files efficiently.
- Maintained cleanliness and organization of the front desk area for a welcoming environment.
Fast Food Worker
Jersey Mike's Subs
Glendale, CA
06.2024 - 08.2024
- Operated cash register, processing customer orders accurately and efficiently.
- Engaged with customers to provide a friendly dining experience and address inquiries.
- Prepared sandwiches following company recipes and customer specifications.
- Maintained cleanliness of workstations, dining area, and equipment throughout shifts.
- Assisted team members during peak hours to ensure smooth service flow.
- Stocked supplies in designated areas to support efficient operations and service.
- Followed food safety guidelines to ensure compliance with health regulations.
Education
Political Science
Loyola Marymount University
Los Angeles, CA05-2029
Associate of Arts - Liberal Arts
Trinity Classical Academy
Santa Clarita, CA05-2026
Skills
- Front desk management
- Customer service
- Appointment scheduling
- Documentation management
- Data entry
- Effective communication
- Conflict resolution
- Problem-solving skills
- Team collaboration
- Professionalism
- Decision-making
- Critical thinking
- Confidentiality
- Team building
Timeline
Front Desk Secretary
Smog Man Test Center
02.2026 - 08.2026
Fast Food Worker
Jersey Mike's Subs
06.2024 - 08.2024
Political Science
Loyola Marymount University
Associate of Arts - Liberal Arts
Trinity Classical Academy