Hi, I’m
Scarlett Martinez
Dorchester,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
Work History
Abe & Louie’s
Hostess/ Training Hostess
08.2020 - 11.2022
Job overview
- Organize all reservation and preferences
- Pick up phone calls and schedule reservations for the day or future dates
- Attentive to details in restaurant and help out in any other areas that need assistance
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked with Corporate training team to and help open restaurants in other states to teach and design Host trainings
Privé Parking LLC
Operation Coordinator
06.2020 - 06.2021
Job overview
- Filing/ sorting paperwork and electronic documents
- Organize and maintain calendar, meetings and emails
- Maintain staff up to date with notifications
- Plan and organize staff meetings
Bottle Service, Big Night Live
VIP Bottle Service Waitress
10.2019 - Current
Job overview
- Welcome guests and make them feel comfortable and special
- Create a fun and friendly environment
- Serve alcohol beverages
- Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations..
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Mija Cantina & Tequila Bar
Waitress
01.2018 - 10.2019
Job overview
- Create a clean and organized environment
- Go over any details or questions guest may have concerning our menu
- Make sure all orders are sent promptly and accurately
- Interact with guests and create a welcoming and positive environment
- Making sure customer is content with food, beverages and service
Education
University of Massachusetts Boston
Bachelor of Arts from Social Psychology
05.2023
Notre Dame Cristo Rey High School
2016
Skills
- Bilingual, Microsoft Word, MS Excel, MS outlook, Phone Coverage, File management, Multi Line Telephone, Communication, Positive, Teamwork and Collaboration, Professionalism, Judgment, Reliability, Adaptivity Customer Service, Organization, hospitality, patient, positive, leadership, Open table,
Internship
Elliot House (Riverside Community Care)- Needham, MA
Timeline
Hostess/ Training Hostess
Abe & Louie’s
08.2020 - 11.2022
Operation Coordinator
Privé Parking LLC
06.2020 - 06.2021
VIP Bottle Service Waitress
Bottle Service, Big Night Live
10.2019 - Current
Waitress
Mija Cantina & Tequila Bar
01.2018 - 10.2019
University of Massachusetts Boston
Bachelor of Arts from Social Psychology