Scarlett Medrano
Riverside,CA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
8
8
years of professional experience
Work History
Package Handler
FedEx:Ground
Bloomington, CA
11.2020 - 06.2023
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Maintained a clean work environment by removing debris from the loading dock area.
Waitress Supervisor
Deja Vu
Ontario, CA
10.2018 - 05.2022
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Resolved customer complaints in a timely manner with professionalism.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
Store Associate
Kohls Corp
Goodyear, AZ
10.2015 - 12.2017
- Provided cash register operations and handled customer payments.
- Addressed customer complaints in a professional manner.
- Processed returns and exchanges according to company policy.
- Answered questions about current promotions and resolved issues according to store policies.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Education
High School Diploma -
Estrella High School
Avondale, AZ05-2015
Skills
- Truck loading and unloading
- Product sealing
- Packaging
- Menu knowledge
- Sales Promotion
- Waiting tables
- Money Handling
- Customer Service
- Positive and professional
Languages
Spanish
Professional
Timeline
Package Handler
FedEx:Ground
11.2020 - 06.2023
Waitress Supervisor
Deja Vu
10.2018 - 05.2022
Store Associate
Kohls Corp
10.2015 - 12.2017
High School Diploma -
Estrella High School
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