Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Cover letter
References
Timeline
Generic

Scarlett Pacer

Depew

Summary

Dynamic and results-driven professional with extensive experience in customer service at Chic-Fil-A, adept at resolving complaints and enhancing satisfaction. Proven organizational skills and time management expertise, complemented by a strong commitment to cleanliness and operational efficiency. Recognized for consistently delivering high-quality service and maintaining a positive environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

FOH Team Member

Chic-Fil-A
Hamburg
05.2025 - 07.2025
  • Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
  • Completed daily side work tasks assigned by supervisor or manager.
  • Followed opening and closing procedures as outlined by management team.
  • Demonstrated knowledge of menu items in order to assist customers with their selections.

House Cleaner

Self Employed Services
Depew
05.2024 - 07.2025
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.

Baker

Crumbl Cookies
Depew
10.2024 - 05.2025
  • Packaged finished products into boxes or containers for delivery or sale in store.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Measured out ingredients accurately to ensure consistent product quality.

Cleaner

Panora Develpment
Lancaster
01.2022 - 06.2024
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Collaborated with management to develop strategies for improving efficiency in the workplace.

Education

Acellus Acadamy
New York, NY

Skills

  • Customer service
  • Time management
  • Order taking
  • Phone etiquette
  • Cleanliness
  • Money handling
  • Open-close procedures
  • Organizational skills
  • Excellent communication

Affiliations

In my free time I love to Read, Cook, and paint!

Accomplishments

I received a math award in highschool. This award was given to me because of my ability to grow and help others.

Certification

I have my food safety certification.

Languages

English
Native/ Bilingual
Spanish
Elementary

Cover letter

Hi! my name is scarlett pacer and I am 18 years old, I live with my family in depew NY. I volunteered at the ASPCA for awhile, I loved working with all the animals. I have experience in fast food, retail, and cleaning services and am looking forward to growing my career skills!

References

References available upon request.

Timeline

FOH Team Member

Chic-Fil-A
05.2025 - 07.2025

Baker

Crumbl Cookies
10.2024 - 05.2025

House Cleaner

Self Employed Services
05.2024 - 07.2025

Cleaner

Panora Develpment
01.2022 - 06.2024

Acellus Acadamy

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