Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SCARLETT TELLO

Queens,USA

Summary

Dynamic professional with extensive experience in customer service at Mistura Peruana, excelling in high-pressure environments. Proven ability to enhance guest experiences through effective communication and attention to detail. Skilled in cash handling and problem-solving, consistently ensuring satisfaction and loyalty among patrons. Adept at managing multiple tasks while maintaining a positive atmosphere.

Overview

3
3
years of professional experience

Work History

Waitress

Mistura Peruana
Queens, USA
12.2022 - Current
  • Guide guests through dining rooms and provide needed assistance, including handing out menus
  • Explain how various menu items are prepared and describe ingredients and cooking methods to costumers to provide a positive dining experience
  • Pay close attention to any allergy in food for the costumers
  • Provide for all customers’ needs

Manager Online Shoes Store

Sienna Peru
Lima, Peru
12.2021 - Current
  • Created and managed content to drive engagement and build relationships with customers
  • Monitored and analyzed community performance metrics to inform strategy and improve customer experience

Waitress

Calle Dao
Manhattan, USA
09.2024 - 10.2024
  • Provided exceptional customer service to an average of 20 tables per shift, ensuring a positive dining experience
  • Efficiently managed high-volume periods, maintaining a calm and organized demeanor
  • Accurately processed cash and credit card transactions, minimizing errors and ensuring timely payment
  • Collaborated with kitchen staff to ensure timely and accurate food delivery

Education

Bachelor of Arts - Law

Universidad De San Martin De Porres
Peru, VT
01-2019

Skills

  • Customer service
  • Cash handling
  • Attention to detail
  • Communication skills
  • Stress management
  • Serving expertise
  • Table bussing
  • Sales techniques
  • Strong multitasking
  • Food and wine pairings
  • Liquor, wine, and food service
  • Wine pairing
  • Dance technique
  • Content creation
  • Music interpretation
  • Time management
  • Problem solving

Languages

English
Professional

Timeline

Waitress

Calle Dao
09.2024 - 10.2024

Waitress

Mistura Peruana
12.2022 - Current

Manager Online Shoes Store

Sienna Peru
12.2021 - Current

Bachelor of Arts - Law

Universidad De San Martin De Porres

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