Scarlett Tran

• Provided personalized beauty consultations by recommending skincare, cosmetics, and personal care products based on guest needs and preferences.

• Demonstrated strong product knowledge across major beauty brands to educate guests and increase sales.

• Maintained visually appealing and well-stocked beauty displays in accordance with Target merchandising standards.

• Assisted guests with product comparisons, shade matching, and beauty routines to enhance the shopping experience.

• Supported sales goals by promoting new launches, seasonal collections, and exclusive Target beauty products.

• Ensured cleanliness and organization of beauty fixtures, testers, and product areas.

• Collaborated with team members to maintain inventory accuracy, complete restocking, and support daily store operations.

• Assisted customers in selecting beauty products and provided personalized recommendations.
• Maintained product displays to ensure an attractive shopping environment.
• Educated customers on product usage and application techniques for optimal results.
• Collaborated with team members to execute promotional events and sales initiatives.
• Conducted inventory checks to ensure stock availability and proper organization.
• Resolved customer inquiries and concerns promptly to enhance satisfaction.
• Trained new staff on product knowledge and customer service best practices.
• Provided beauty advice and product recommendations to customers.
• Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Tracked inventory levels of beauty products and restocked shelves when necessary.
• Trained staff on strategies for regularly surpassing sales goals.
• Ensured all equipment was clean and sanitized between uses for safety reasons.
• Attended professional development seminars related to the beauty industry.
• Kept counter and display areas in clean and neat fashion.
• Assisted customers in feeling relaxed and comfortable with the process.
• Displayed merchandise to present visually appealing arrangements that drive sales.
• Communicated effectively with colleagues in order to ensure smooth operations within the store.

• Delivered exceptional customer service by greeting guests, answering questions, and resolving concerns quickly and professionally.

• Operated POS systems to process purchases, returns, exchanges, and payments accurately while maintaining efficiency during high-volume periods.

• Assisted guests with product locations, promotions, and store services to create a positive shopping experience.

• Handled guest complaints with patience and problem-solving skills, ensuring satisfaction and maintaining brand loyalty.

• Maintained a clean, organized checkout and service desk area while following Target safety and operational standards.

• Collaborated with team members and leadership to support store operations and achieve guest satisfaction goals.

• Promoted REDcard benefits, loyalty programs, and store initiatives to enhance guest engagement and sales.

• Assisted customers with product inquiries and service requests.
• Educated customers on store promotions and loyalty programs.
• Supported training of new team members on service protocols.
• Ensured all service requests were completed within established timelines while meeting quality standards.
• Collaborated with internal departments such as sales, marketing and operations to ensure timely delivery of services promised to customers.
• Developed strategies for improving overall efficiency of the department's workflow.
• Provided advice to customers on product features, benefits and usage.
• Utilized various software applications to access account information, process orders, generate invoices and complete other tasks related to service requests.