Scarlette Smith
Greenwood,MS
Summary
Dedicated professional with a proven track record at Complete Healthcare Services, adept in personal hygiene assistance and time management skills. Excelled in creating safe environments, reducing risks by over 30%, and enhancing patient independence. Known for compassionate care and efficiency, consistently exceeding productivity goals. Skilled in vital signs monitoring and conflict resolution, fostering strong patient and team relationships.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PCA
Complete Healthcare Services
06.2008 - Current
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Assisted patients with daily living activities, promoting independence and wellbeing.
Line Leader
Viking Range LLC
01.2020 - 04.2024
- Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
- Safely operated machinery to avoid accidents and mishaps.
- Assisted in training new employees and implementing procedural changes.
- Assessed processes and production lines for proper setup per instructions and procedures.
- Provided and promoted solutions to eliminate reoccurring problems.
- Collaborated with manager on performance-related issues and employee performance reviews.
Packer Associate
Milwaukee Tool
01.2015 - 11.2018
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Proved successful working within tight deadlines and a fast-paced environment.
- Packaged fragile items with cushioning material.
- Exceeded daily productivity goals consistently through effective time management and prioritization skills.
- Sealed containers and packages with glue, tape or other materials.
Insurance Agent Assistant
Flower's Insurance Agency
06.2013 - 01.2015
- Maintained detailed records of client interactions, ensuring all relevant information was accurately documented.
- Supervised policy renewal process, proactively reaching out to clients well in advance of expiration dates.
- Managed office administrative tasks such as filing, data entry, and correspondence management to maintain an organized workspace.
- Researched and resolved areas of concern for potential and existing clients.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Cashier
Fred's Dollar Store
02.2010 - 12.2012
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Capps Center
Indianola, MS12-2024
Associate of Arts -
Mississippi Delta Community College
Moorhead, MS05-2010
High School Diploma -
Greenwood High School
Greenwood, MS05-2003
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Compassionate care
- Vital signs monitoring
- HIPAA compliance
- Time management skills
- Conflict resolution
Accomplishments
Career Readiness Certification
Certificate of Completion for the training course on communication, skills, interpersonal skills, awareness, and interviewing.
Completion of Medical Administration Assistant
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Line Leader
Viking Range LLC
01.2020 - 04.2024
Packer Associate
Milwaukee Tool
01.2015 - 11.2018
Insurance Agent Assistant
Flower's Insurance Agency
06.2013 - 01.2015
Cashier
Fred's Dollar Store
02.2010 - 12.2012
PCA
Complete Healthcare Services
06.2008 - Current
- Basic Life Support (BLS) Certification - American Heart Association.
Capps Center
Associate of Arts -
Mississippi Delta Community College
High School Diploma -
Greenwood High School
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