Scarlytt Cotham
Temple,TX
Summary
Results-oriented Restaurant Manager with comprehensive experience in floor operations and team leadership. Adept at real-time problem-solving, maintaining operational standards, and managing costs while ensuring a positive guest experience. Proven ability to streamline processes and enhance service delivery in fast-paced environments.
Overview
3
3
years of professional experience
Work History
General Manager
Nami Japanese Steakhouse
Temple, Texas
01.2026 - Current
- Managed daily restaurant operations, streamlining scheduling, budgeting, and inventory control for operational efficiency.
- Directed daily floor operations, optimizing staff scheduling and resolving conflicts to enhance guest experience.
- Monitored financial performance and controlled operational costs to maintain profitability.
- Executed thorough opening, closing, and shift change procedures to uphold operational standards.
- Monitored inventory levels and placed orders to maintain consistent stock availability.
- Implemented health and safety regulations in compliance with local laws.
- Prepared employee schedules to ensure appropriate staffing during peak periods.
- Maintained detailed records of sales transactions and daily shift reports.
Team Lead
Nami Japanese Steakhouse
Belton, Texas
01.2024 - 01.2025
- Provided leadership and guidance to team members, ensuring timely completion of tasks to high standards.
- Coordinated guest experience through teamwork and effective communication among staff.
- Assisted in training new servers on menu knowledge and established service standards.
- Delivered fast, attentive service in high-volume environment to boost guest satisfaction.
- Resolved customer complaints to improve overall guest satisfaction.
- Executed cash transactions with precision, ensuring compliance with payment processing procedures.
Host
Nami Japanese Steakhouse
Belton, Texas
01.2024 - 01.2024
- Anticipated customer needs to provide exceptional service.
- Streamlined front-of-house seating and rotation, enhancing table turnover efficiency.
- Monitored dining area cleanliness and addressed guest needs to enhance overall dining experience.
- Collaborated with team members to ensure service efficiency during peak hours.
- Resolved customer inquiries and issues professionally to maintain high service standards.
- Assisted customers with inquiries during busy shifts to ensure efficient service. during high-volume shifts.
- Responded to customer inquiries regarding menu offerings and promotions.
Education
High School Diploma -
Lake Belton High School
Belton, TX05-2025
Skills
- Operational Oversight
- Floor oversight
- Shift Execution & Organization
- Resource allocation
- Schedule flexibility
- Real-time problem solving
- Decision-making under pressure
- Workflow balancing
- Process enforcement
- Staff Performance Evaluation
- Conflict Resolution
- Problem de-escalation
LANGUAGES
English - Native
Timeline
General Manager
Nami Japanese Steakhouse
01.2026 - Current
Team Lead
Nami Japanese Steakhouse
01.2024 - 01.2025
Host
Nami Japanese Steakhouse
01.2024 - 01.2024
High School Diploma -
Lake Belton High School