Steven Catineau

• Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
• Broke down and discarded empty packaging and boxes after stocking products.
• Operated forklift and pallet jack to transport heavy loads.
• Greeted customers and retrieved requested products to drive satisfaction.
• Assisted customers by loading heavy purchases in vehicles.

• Coordinated with management to identify and resolve inventory discrepancies.
• Maintained accurate inventory records in accordance with company standards.
• Resolved customer complaints in a timely manner while maintaining professional composure.
• Received and counted stock items, recording data manually or on computer for inventory purposes.
• Packed products into designated boxes, taking care to protect items from damage or shifting during transport.

Valuable Skills Learned, Inventory, Stock Taking

• Provided accurate information about products and services to customers.
• Developed positive relationships with customers through friendly interactions.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Valuable Skills Learned: Timeliness, Multi-Tasking, Customer Satisfaction

6 years of mechanic experience, self-taught.

• Engine Swaps, Transmission Swaps, Fluid Changes, Vehicle Inspections, Brake Changes, Suspension Work, Clutch Swaps (for Manual)