SCHALLES WILLIAMS
Chattanooga,TN
Summary
Dynamic training professional with extensive experience in the restaurant industry, excelling in team building, coaching, and mentoring. Proven track record in enhancing employee performance through effective training programs and critical thinking. Skilled in multitasking and problem-solving, ensuring corporate standards are met while fostering a collaborative work environment. Self-disciplined, driven individual with strong communication and coaching skills.
Overview
32
32
years of professional experience
3
3
Certifications
Work History
Crew Trainer
McDonalds
Chattanooga, TN
08.2022 - Current
- Managing multiple tasks and priorities, while paying close attention to detail and providing assistance to leadership staff, including personnel management and training.
Shift manager/Lead trainer
Red Lobster
Chattanooga, TN
04.2013 - 07.2019
- Collaborated with management to identify company training needs and priorities, facilitating orientations and training classes.
Regional training manager / Senior manager
Applebee's Grill & Bar
Chattanooga, TN
08.1994 - 08.2012
- Responsible for administrative tasks such as staff scheduling, payroll and budgeting.
- Planned and led training programs.
- Ensured corporate standards, while enhancing employee and managerial knowledge and performance.
Education
Associate's Degree - Social Work
Chattanooga State Community College
Chattanooga04.2024
Bachelor of Science - Business Administration (Marketing)
University of Tennessee - Knoxville & Chattanooga
08.1995
Skills
- Mentoring
- Team building
- Multitasking
- Training
- Critical thinking
- Attention to detail
- Problem solving
- Communication
References
- Cindy Knotek, Senior Manager at McDonalds, 423-951-6197
- Kalina O'Brien, Director of Volunteer and Community Engagement at Northside Neighborhood House, 630-335-6055
Professional References
- Audra Braunworth, General Manager at McDonald's, 423-888-2293, 2003 Dayton Blvd., Red Bank, TN, 37415
- Keona Daughtry, Owner/Operator at Greater Foods Group, Inc., 615-379-7079, P.O.Box 370, Hixson Pike, Hixson, TN, 37343
- Mia Martinez, Human Resource Manager at Greater Foods Group, Inc., 423-544-5457, P.O.Box 370, Hixson Pike, Hixson, TN, 37343
Certification
Certified Peer Recovery Specialist Training - Tn Dept of Mental Health/Substance Abuse, Dec 2025
Timeline
Crew Trainer
McDonalds
08.2022 - Current
Shift manager/Lead trainer
Red Lobster
04.2013 - 07.2019
Regional training manager / Senior manager
Applebee's Grill & Bar
08.1994 - 08.2012
Associate's Degree - Social Work
Chattanooga State Community College
Bachelor of Science - Business Administration (Marketing)
University of Tennessee - Knoxville & Chattanooga