Schamara Yarbrough

• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated 50 employees to perform daily business functions.
• Employed prompt decision-making and in-depth research to resolve issues.
• Negotiated contracts for residential apartments.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents

• Built strong relationships with customers and effectively communicated benefits of or service.
• Followed verbal and written instructions to properly move and ship products
• Collected over $1000 in customer payments daily and kept detailed documentation.
• Oversaw 2 teams at one time with more than 10 total personnel.
• Wrote detailed checklists to streamline job site walk-throughs and maintained customer satisfaction.
• Loaded and unloaded materials onto and off of trucks for fast shipment

Experienced dental assistant with passion for technology and a track record of providing exceptional customer service.

• Strong interpersonal and communication skills, with proven ability to build relationships with patients and understand their needs.
• Upselled 60 bleaching trays and given commission on every set sold.
• Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
• Used Dentrix to document and maintain patient information and health background.
• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures

• Established commission based telemarketer offering newspapers and credit cards to buying customers.
• In charge of overseeing profit was made each day and that outbound calling exceeded 100 from each sales worker.
• Evaluated employee performance and coached and trained to improve weak areas.
• Collected, arranged, and input information into database system.