Reliable and adaptable professional with a versatile background in customer service. Known for exceptional time management and conflict resolution skills. Known for strong problem-solving abilities and effective communication, contributing to positive experiences.
Overview
6
6
years of professional experience
Work History
Home Health CNA
Encompass Health Rehabilitation Hospital
Wichita Falls, Texas
11.2017 - 03.2018
Provided personal care and assistance with daily living activities.
Monitored and documented patient health and vital signs regularly.
Assisted patients with mobility and physical exercises.
Reported any incidents or accidents that occurred while providing care to the appropriate authority immediately.
Developed positive relationships with clients through active listening skills.
Observed changes in condition or behavior of the patient and reported it to the supervisor or case manager immediately.
Encouraged independence among clients while helping them maintain their dignity.
Collaborated with healthcare teams to coordinate patient care plans.
Lead Photographer
Lifetouch School Photography
Wichita Falls, Texas
08.2015 - 10.2017
Deliver an exceptional experience for each guest beginning with a warm
greeting, explanation of what they should expect and gaining an understanding of
their expectations.
Assessed each guest’s portrait needs to tailor sessions that align with their expectations.
Provide a creative photography session that delivers variety and choice or
portraiture exceeding guest expectations and create an opportunity to build
product options.
Share ideas in the viewing process that help the guest select images that meet
their needs, including an image for inclusion in the directory.
Build and price a collection (products, frames, finishes) for each guest that meets
their needs.
Coordinate with school staff to schedule and organize photography events.
Trained junior photographers on techniques and company standards for quality images.
Managed equipment setup and maintenance to ensure optimal performance during sessions.
Bartender
Denim And Diamonds
Wichita Falls, Texas
05.2012 - 08.2015
Crafted cocktails tailored to customer preferences, enhancing overall satisfaction.
Provided exceptional customer service in a fast-paced bar environment.
Trained new staff on drink preparation and service standards to maintain quality and consistency.
Oversaw bar inventory and coordinated timely restocking to minimize shortages.
Maintained cleanliness and organization of the bar area consistently.
Handled cash and processed transactions accurately at the register.
Processed payments accurately and efficiently with POS system.
Performed opening and closing duties including restocking supplies.
Developed good working relationships with fellow employees through effective communication.