Schanice Hutchinson
Davenport,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
6
6
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Flight Attendant
Spirit Airlines Inc.
Orlando, FL
07.2023 - Current
- Delivered exceptional customer service during flights to ensure passenger satisfaction.
- Conducted safety demonstrations to educate passengers on emergency procedures.
- Assisted in boarding and deplaning processes to maintain efficient operations.
- Managed in-flight beverage and meal service to meet passenger needs.
- Resolved passenger concerns promptly to enhance overall flight experience.
- Collaborated with crew members to ensure smooth flight operations and communication.
- Monitored cabin conditions for safety and comfort throughout flights.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Greeted passengers, answered questions, and directed them to their seats.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Provided assistance to disabled passengers when necessary.
- Kept cabin neat, clean and professional in appearance.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Observed passengers for intoxication or possible threat to safety.
- Completed paperwork related to passenger manifests accurately after each flight.
Dietary Aide
Palm Garden Of Winter Haven
Davenport, FL
12.2022 - 06.2023
- Prepared nutritious meals according to dietary guidelines and resident preferences.
- Assisted kitchen staff with food portioning and plating for service.
- Maintained cleanliness of work areas, ensuring compliance with health standards.
- Delivered meals to residents, fostering positive interactions during service.
- Monitored inventory levels and reported shortages to kitchen supervisors.
- Followed safety protocols during food handling and equipment use.
- Collaborated with dietitians to accommodate special dietary needs of residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Maintained a safe working environment by following all safety protocols.
- Delivered snacks to nurse station for distribution to specific residents.
- Engaged with residents to provide positive and enriching experiences.
Security Guard
Allied Universal Security Services
Manhattan, NY
04.2020 - 01.2021
- Monitored premises to ensure safety and security of all individuals.
- Conducted regular patrols to identify and report suspicious activities.
- Enforced company policies and procedures to maintain a secure environment.
- Assisted visitors by providing directions and answering questions about the facility.
- Collaborated with team members to develop effective security strategies and protocols.
- Trained new personnel on security procedures and emergency response plans.
- Maintained accurate logs of daily activities and any unusual occurrences.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Completed incident reports regarding violations of policies or procedures.
Target Security Specialists
Target
Manhattan, NY
01.2020 - 01.2021
- Monitored security systems to ensure safety of assets and personnel.
- Conducted regular safety inspections to identify potential security threats.
- Assisted in training new staff on emergency response procedures and protocols.
- Maintained detailed logs of security activities and incidents for reporting purposes.
- Developed safety awareness programs to educate employees on risk management.
- Coordinated with local law enforcement during security incidents and investigations.
- Implemented access control measures to safeguard restricted areas within the store.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Ran routine security checks, suggesting improvements as necessary.
- Assisted law enforcement with facility investigations and critical event responses.
- Maintained updated knowledge of law enforcement tactics, policies and procedures.
- Developed crisis response and evacuation strategies for use during emergencies.
- Gathered data from daily logs and incident reports to locate security weaknesses.
- Communicated security policies to staff members and performed security training.
- Coordinated with external vendors for the installation and maintenance of security solutions.
- Reviewed system logs on a regular basis to ensure compliance with established policies and procedures.
- Scheduled routine maintenance and updates on security programs, cameras and other devices.
- Oversaw the issuance of security badges and access codes to authorized personnel.
Education
Flight Attendant Certification - Flight Attendant Training
Spirit Airlines Training Center
07.2023 - 09.2023
Edward R. Murrow High School
Brooklyn, NYSkills
- Emergency procedures
- Customer service
- Safety protocol
- In-flight operations
- Team collaboration
- Dietary guidelines
- Inventory management
- Time management
- Active listening
- Reliability and punctuality
Certification
- Flight Attendant Certification
- CPR Certification
Timeline
Flight Attendant
Spirit Airlines Inc.
07.2023 - Current
Flight Attendant Certification - Flight Attendant Training
Spirit Airlines Training Center
07.2023 - 09.2023
Dietary Aide
Palm Garden Of Winter Haven
12.2022 - 06.2023
Security Guard
Allied Universal Security Services
04.2020 - 01.2021
Target Security Specialists
Target
01.2020 - 01.2021
Edward R. Murrow High School