Scheila Storberg
Lancaster,WI
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
33
33
years of professional experience
Work History
Sales Associate
Gasser Hardware & Farm Supply
02.2024 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
Slitter Operator
Amcor
02.2018 - 12.2022
- Enhanced production efficiency by accurately setting up and operating slitting machinery.
- Reduced material waste by closely monitoring machine performance and making necessary adjustments.
- Maintained high-quality output with careful inspection of finished products for defects or imperfections.
- Streamlined operations by routinely cleaning, lubricating, and maintaining slitter equipment to ensure optimal performance.
- Increased workplace safety with strict adherence to company protocols and OSHA regulations.
- Reduced waste and increased material utilization with precise measurement and cutting techniques.
Gift Shop Coordinator
Grant Regional Health Center
05.2014 - 03.2018
- Enhanced customer satisfaction by providing personalized gift recommendations and maintaining a welcoming store atmosphere.
- Increased foot traffic to the shop by organizing in-store events, collaborating with local businesses for cross-promotions, and engaging customers on social media platforms.
- Ensured smooth financial transactions with accurate cash handling.
Counselor
Dane County Detoxification Center
06.1996 - 02.2007
- Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Photographer
Scheila's Studio
02.1991 - 01.2002
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Developed strong relationships with clients through clear communication and professionalism.
Sales Representative
Berlin Journal Newspapers
02.1991 - 05.1996
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Expanded client base by conducting market research to identify new prospects and potential business opportunities.
Sales Representative
Omro Herald Newspaper
02.1991 - 05.1996
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Collaborated with the marketing team on creating effective promotional materials for sales events.
Sales Representative
Princeton Times-Republic
02.1991 - 05.1996
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
No Degree - Liberal Arts
Nicolet College
Rhinelander, WINo Degree - Liberal Arts
Southwest Wisconsin Technical College
Fennimore, WIHigh School Diploma -
Platteville High School
Platteville, WI06.1978
Skills
- Promotional support
- Business Development
- Product Sales
- Customer Needs Assessment
- Client Account Management
Timeline
Sales Associate
Gasser Hardware & Farm Supply
02.2024 - Current
Slitter Operator
Amcor
02.2018 - 12.2022
Gift Shop Coordinator
Grant Regional Health Center
05.2014 - 03.2018
Counselor
Dane County Detoxification Center
06.1996 - 02.2007
Photographer
Scheila's Studio
02.1991 - 01.2002
Sales Representative
Berlin Journal Newspapers
02.1991 - 05.1996
Sales Representative
Omro Herald Newspaper
02.1991 - 05.1996
Sales Representative
Princeton Times-Republic
02.1991 - 05.1996
No Degree - Liberal Arts
Nicolet College
No Degree - Liberal Arts
Southwest Wisconsin Technical College
High School Diploma -
Platteville High School
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