Summary
Overview
Work History
Education
Skills
Timeline
Generic

Schrell El-Amin

Milwaukee

Summary

Dedicated professional with a strong commitment to delivering exceptional client service and problem-solving solutions. Proven experience in the banking industry, leveraging analytical and organizational skills to enhance team performance. Recognized for collaborative teamwork and a results-oriented approach.

Overview

13
13
years of professional experience

Work History

Senior Appraisal Account Coordinator

U S Bank
05.2023 - 11.2024
  • Proactively communicated with internal mortgage and banking partners as well as external appraisers.
  • Review, approve and adjust appraisal fees based on property types, location and complexity.
  • Managed sizeable pipelines of appraisal orders moving them forward beginning to end.
  • Provided customer service internally and externally on a toll fee line for 5 hours a day.

Appraiser Processor/Coordinator

U S Bank
10.2014 - 05.2023
  • Managed appraisal orders internally and externally with bankers, loan officers, processors and brokers.
  • Proactive team player, exemplifying previous mortgage banking and customer service skills.

Loan Coordinator

Associated Bank
Milwaukee
04.2012 - 03.2014
  • Supported front line sales in the compilation and verification of documentation necessary to evaluate and decision residential loans, including conventional-portfolio and secondary market and construction loans.
  • Requested, reviewed appropriate credit documentation (income, assets, red flags, credit reports, etc) have been received per corporate policy. This also included ordering tax transcripts, affidavits, sales contracts, condo questionnaires, tax returns, recorded documents, appraisals certificates of eligibility, etc, as applicable.
  • Monitored progress of requested information to ensure loans are decisioned in a timely manner.
  • Prep and submit loan file to Underwriting and communicate with loan officers any outstanding conditions and mailed commitment letters and or denial letters.
  • Prepped file for closing, communicated with title companies, attorneys, insurance agents as well as the compliance and regulatory teams.

Education

Bachelor of Science -

University of Wisconsin
Milwaukee, WI

Wilberforce University
Wilberforce, Ohio

Skills

  • Appraisal management and compliance
  • Fee negotiation
  • Customer relationship management
  • Loan documentation
  • Mortgage processing
  • Client communication
  • Problem solving
  • Attention to detail
  • Customer service

Timeline

Senior Appraisal Account Coordinator

U S Bank
05.2023 - 11.2024

Appraiser Processor/Coordinator

U S Bank
10.2014 - 05.2023

Loan Coordinator

Associated Bank
04.2012 - 03.2014

Bachelor of Science -

University of Wisconsin

Wilberforce University