Scotlynn Webb
Henderson,NV
Summary
Recently graduated from high school and looking for a full time position. Previous experience working with the public in food and customer service. Experience with high volume orders and rushes. Skills include specialized drink recipes and smoothie-making. Consistently contributes to team success with dedication to quality products and customer satisfaction. Adaptable to environment around, accurate in completing orders, replenishing work stations and cleaning accordingly. Worked collecting payments, issuing receipts and balancing drawer at the end of shift. Light-hearted and friendly approach in customer service.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
Sprouts
01.2023 - 07.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Responded to customer calls and emails to answer questions about products and services.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Smoothie Maker
Jamba Juice
07.2022 - 01.2023
- Prepared and served juices and blended drinks.
- Took customer orders and accurately processed in system.
- Maintained, operated, set up and cleaned food preparation equipment.
- Created quality beverages for customers following recipes and presentation standards.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Replenished ingredients, moving from cold or frozen storage to preparation area.
- Operated POS system for quick order entry and cash drawer accuracy.
- Communicated special requests and coordinated daily tasks working with teammates.
- Contacted supervisor to notify of low product stock or other concerns.
- Explained product details to share ingredients, allergens or preparation methods.
- Solved problems, finding possible causes and taking action to correct.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
Mission High School
801 N Veterans Memorial Dr, Las Vegas, NV 8910105.2023
Skills
- Customer Assistance
- Understanding Customer Needs
- Ingredient and Food Preparation
- Food Safety Guidelines
- Cash Register Operations
- Calm and Professional Under Pressure
- General cleaning and sanitation
Timeline
Courtesy Clerk
Sprouts
01.2023 - 07.2023
Smoothie Maker
Jamba Juice
07.2022 - 01.2023
High School Diploma -
Mission High School
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