Scott Aldridge

• Diagnosed and resolved technical issues with hardware and software systems.
• Conducted routine maintenance to ensure optimal performance of electronic devices.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

• Developed and executed test cases to ensure software quality and functionality.
• Collaborated with developers to identify, document, and resolve software defects.
• Conducted regression testing to verify bug fixes and system enhancements.
• Created detailed reports on testing outcomes for stakeholder review.

• Maintained most variants of AN/SLQ-32 electronic warfare equipment using various test equipment.
• Used established planned maintenance maintenance schedules and procedures.
• Conducted daily set up of electronic warfare equipment for daily customer testing.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• While working in the flooring department I offered advice and assistance to customers, paying attention to special needs or wants.

DART (Data Analysis Reduction Tool) System Administrator

• Ensured all blocks of SSDS and Electronic Warfare systems were appropriately assembled, operated, and maintained for daily testing.
• Identified and evaluated system and network requirements,
• Utilized gathered data to more effectively target customer needs, and ensure the lab was accurately set for testing.

• Evaluated team member performance regularly to identify and resolve productivity concerns.
• Resolved issues quickly to maintain productivity goals.
• Established clear priorities and production quality standards.
• Trained staff of direct labor employees to perform assembly and manufacture of specified products.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

• Operated and maintained AN/SLQ-32(v)1 - 3 while attached to my various commands.
• While assigned to FIWC detachment San Diego I managed and collected data from up to 6 ships EW watchstanders.
• During my time as a recruiter I successfully placed over 50 young men and women into jobs in accordance with established goals.