Scott Allaway
Brockton,MA
Summary
Strategic and analytical finance professional with project management experience. Adept at optimizing systems to address dynamic needs, improve collaboration, and strengthen security. Consistently evaluates crucial business and IT needs in relation to procedural limitations to assess roadmaps for optimal functions. Demonstrates a proven track record of enhancing operations for organizations through information systems solutions. Recognized as a knowledgeable innovator, consistently recommending new technologies to enhance existing systems and introduce new ones. Multi-talented system analyst implementing best practices for scalability and support, proficient in deploying applications and identifying trends through meticulous data assessments. Seasoned system analyst skilled in statistical analysis and proficient in the use of [Software]. Detail-oriented troubleshooter and technical problem solver, excelling in managing and breaking down large volumes of information. Proactively identifies trends affecting business success to prevent issues in operations, workflow, and production. Over [Number] years of experience as a systems analyst, effectively utilizing technical expertise to drive business goals and metrics.
Overview
24
24
years of professional experience
Work History
PEOPLESOFT FINANCE SYSTEM ANALYST II
Mass General Brigham
12.2008 - Current
- As a System Analyst the job is to Define application problems by conferring with PeopleSoft/Workday users; evaluate procedures and processes
- Develop solutions by preparing and evaluating alternative workflow solutions
- Control solutions by establishing specifications; coordinating production with programmers
- Validate results by testing programs
- Ensure operations by training client personnel and providing support
- Provide references by writing documentation
- Keep up to date on job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Accomplishing information systems and organization mission by completing related results as needed
- Part of MGB Work Desk Community via ServiceNow ticket support
- Improved systems with addition of new features and infrastructure.
- Collaborated with upper management to drive strategy and implement new processes.
- Gathered requirements and performed gap analysis through design workshops with users.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Offered input for complex documents to support client-ready final versions.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Applied effective time management techniques to meet tight deadlines.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Delivered services to customer locations within specific timeframes.
- Assessed business requirements to create focused solutions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
AP OPERATIONS SUPERVISOR
Partners Healthcare Systems
08.2008 - 11.2008
- Provided support to all areas of the Materials Management Department while managing 6 FTE's
- Duties included but not limited to compiling and distributing several statistic reports including Mismatch
- Monitored the totals in the Statistics Report and Mismatch Report while also dealing with credit hold vendors and collaborating with Materials Management Information Systems and Contracts
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
AP/EDI SPECIALIST
Partners Healthcare Systems
10.2002 - 07.2007
- Serve as the AP liaison for Prime Vendor and Electronic Invoicing Vendors
- Analyze and summarize activity of various vendors when questions arise, research and respond to end user questions regarding Prime Vendor and EDI charges
- Position reports to AP Operations Supervisor
- A valuable contact for Client Services/Buyers/End Users-answers incoming questions related to Prime Vendor/EDI invoice issues
- Decipher AP errors and helps to resolve them
- Manage electronic data from vendors and work with them to resolve any invoicing issues as well as respond to frequent ad hoc requests from operations supervisor and AP Corporate managers
- Collaborated with the Material Managers from BWH & MGH and implemented a new billing system for the hospitals EDI vendors that reduced errors significantly
- Created good will with entities by representing A/P in weekly meetings
- Helped establish new upload vendors from beginning stages to completion
PURCHASING/AP LIASON/SPECIALIST
Partners Healthcare Systems
08.2000 - 09.2002
- As the Purchasing/Accounts Payable Specialist I provided support to all areas of the Materials Management Department
- Duties included but not limited to compiling and distributing several statistic reports including Mismatch
- Monitored the totals in the Statistics Report and Mismatch Report
- Amount of invoices, total dollars and aging of invoices
- Etc
- Updated and distributed weekly
- A conduit for End users, Buyers and Vendors to help decipher problems and resolve the issues in a timely manner
- Once in charge of the Mismatch invoices
- Was able to decrease the dollar and voucher amounts 65%
Education
Communications -
Fitchburg State College
Fitchburg, MA01.1991
Skills
- 15 years of success in financial reporting and analysis
- Excellent communication, client relations and administrative skills
- Superior time management
- Self-motivated professional
- Superior research skills
- Strong sense of initiative; able to work effectively independently or with a team
- Ability to multitask with ease and efficiency
- Process Improvement
- Help Desk Associate
- Tools customization
- Data extraction
- Service-oriented architecture
- Cybersecurity best practices
Accomplishments
- Created new departmental procedures manual.
- Assessed organizational training needs.
- Developed several internal tools in Peoplesoft to automate mundane tasks that were quickly adopted by other developers.
- Helped implement 2 upgrades of Peoplesoft successfully.
- Wrote and edited documents to keep staff informed on policies and procedures.
Timeline
PEOPLESOFT FINANCE SYSTEM ANALYST II
Mass General Brigham
12.2008 - Current
AP OPERATIONS SUPERVISOR
Partners Healthcare Systems
08.2008 - 11.2008
AP/EDI SPECIALIST
Partners Healthcare Systems
10.2002 - 07.2007
PURCHASING/AP LIASON/SPECIALIST
Partners Healthcare Systems
08.2000 - 09.2002
Communications -
Fitchburg State College
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