Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Relevant Experience
Professional Development
Work Preference
Timeline
BusinessDevelopmentManager

SCOTT ALTON

Little Elm,TX

Summary

Business development manager with a proven record of driving a 100% increase in qualified HVAC companies at Tech Zone. Expertise in strategic planning and customer engagement, with a focus on building partnerships and expanding market presence. Strong negotiation skills utilized to achieve significant growth and enhance operational efficiency.

Overview

13
13
years of professional experience

Work History

Business Development Manager

Tech Zone & Hands-On HVAC School
Austin
05.2025 - Current
  • Identified new business opportunities, growing business development pipeline by engaging with strategic prospects.
  • Identified and targeted key HVAC businesses in identified markets of growth.
  • Developed successful campaigns to identify and engage with target HVAC companies.
  • Improved the pipeline in first 90 days, exceeding identified companies, resulting in a 100% increase in qualified HVAC companies.
  • Managed a multi-state portfolio and led the campaigns and cold calls.
  • Established new campuses in emerging markets, enhancing brand presence and accessibility to education.
  • Collaborated with the CEO and teams to identify partners for new school campuses.
  • Expanded personal network and promoted company visibility through active participation in industry events.

Credit Union Sales Executive

Origence - CU Direct
Irvine
03.2018 - 04.2025
  • Recognized for achieving top region sales for new client signups in the first year and continued to outpace goals each year.
  • Achieved top salesperson status for 5 years within a 7-year period by consistently exceeding sales targets.
  • Negotiated and closed on the company's first-ever ID client signup by liaising meticulously between client stakeholders and dealer representatives, defining a clear Scope of Work (SOW) encompassing key deliverables and deadlines while recommending innovative technology and solutions.
  • Form trust quickly with key decision-makers, gain an understanding of complex business challenges, and present compelling sales initiatives to close on win-win agreements.
  • Conducted regular calls to establish and nurture a robust pipeline of leads.
  • Designed and led informative financial training for client account managers, enhancing their ability to drive new business.
  • Analyzed data and developed targeted pricing models, directly contributing to revenue generation.
  • Sought to utilize insight in setting the framework for new business development, sales planning, and significant market expansion to generate growth across financial services, automotive retail dealer space, and the technology industry.

Sales Associate

Sewell Cadillac of Grapevine
Grapevine
11.2017 - 02.2018
  • Joined a small team of up to 14 to drive sales of new and pre-owned vehicles.
  • Managed entire sales cycle, building strong relationships, negotiating deals, and delivering exemplary service to customers.
  • Built a new pipeline of business by reaching out to potential customers, demonstrating a clear understanding of their needs and the industry, and providing continued support and communication throughout the sale process.
  • Performed business development initiatives such as cold calling.
  • Conducted training sessions for sales team, improving skills and performance through targeted development.
  • Facilitated small group and 1:1 training on key sales methods, contributing to team consistently exceeding sales goals.

Senior Vice President / Director of Indirect Lending

First United Bank
Plano
10.2012 - 11.2017
  • Oversaw the Indirect Lending channel, dealers on the program, internal processing, underwriting, and collections, controlled budgets, and P&L.
  • Increased the Indirect Lending portfolio by over 400% in 4 years.
  • Generated $4M in annual interest income by expanding dealership program from 23 to 125.
  • Led division and team of professionals in directing program operations, sales, collections, loan underwriting, origination, servicing to achieve strategic objectives.
  • Oversaw program development and maintenance, provided interest rate recommendations, led business development initiatives, conducted underwriting, ensured compliance adherence to enhance operational effectiveness.
  • Cut costs in half while strengthening efficiency by installing 2 loan origination systems and migrating the legacy system.
  • Defined and streamlined loan underwriting policy for processing, origination, collections to improve consistency and efficiency.
  • Described operations of a $6.9B financial institution.

Education

Bachelor of Arts (BA) - Business Administration & Finance

East Central University
Ada, OK

Skills

  • Business development
  • Market analysis
  • Sales analysis
  • Customer negotiations
  • P&L management
  • Strategic oversight
  • Executive reporting
  • People management

Accomplishments

  • Formed and led multiple top-performing teams who consistently outpaced goals in customer service excellence, market penetration, and sales growth by promoting training and 1:1 coaching in a climate of accountability and collaboration.
  • Centralized underwriting developments at First United Bank, Washington State Employees Credit Union (WSECU), and InTouch Credit Union (ITCU); standardized underwriting processes to drive sustainability within the team and the company.
  • Doubled InTouch Credit Union loan portfolio while growing interest income from $7.8M to $20.1M.
  • Slashed closing times 50% and effectively propelled consumer loans 63% over 3 years at InTouch after centralizing the home equity process.
  • Grew a 13-state region at National Creditors Connection and increased customer base from 38 to 52 with 30% more revenue by consulting with customer stakeholders and tailoring sales plans to meet business demand and needs.
  • Restructured the underwriting department for Washington State Employee Credit Union, reducing underwriters from 103 to 6 while cutting the review process from 10 to 4 minutes.

Additional Relevant Experience

  • Senior Vice President of Lending, InTouch Credit Union, Plano, TX
  • National Account Manager, National Creditors Connection, Lake Forest, CA
  • Mortgage Loan Consultant, Self-Employed, Plano, TX
  • Assistant VP of Lending / Member Solutions Manager, Washington State Employee Credit Union (WSECU), Olympia, WA

Professional Development

  • Kellogg Sales Institute - Leadership & Adaptability
  • Analyzing Loans, Credit Union Business Group
  • The Originator Program, Xubbux, The Mortgage Academy

Work Preference

Salary Range

$80000/yr - $200000/yr

Timeline

Business Development Manager

Tech Zone & Hands-On HVAC School
05.2025 - Current

Credit Union Sales Executive

Origence - CU Direct
03.2018 - 04.2025

Sales Associate

Sewell Cadillac of Grapevine
11.2017 - 02.2018

Senior Vice President / Director of Indirect Lending

First United Bank
10.2012 - 11.2017

Bachelor of Arts (BA) - Business Administration & Finance

East Central University
SCOTT ALTON