Scott Bailey
Olympia,WA
Summary
Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Cooperative forklift operator with several years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities. Hardworking dedicated team player.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's Restaurant
Lacey, WA
01.2023 - 04.2024
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Ensured that all safety protocols were followed during training sessions.
- Planned and delegated group and individual work assignments to trainees.
- Documented performance, safety and customer service needs to improve operations.
- Stayed up to date on requirements of all team positions to optimize training.
- Provided exceptional customer service by taking orders, handling payments, and addressing customer inquiries and complaints.
- Operated kitchen equipment, including grills, fryers, and cash registers, following all health and safety guidelines.
- Prepared and assembled food items according to company standards, ensuring quality and accuracy.
- Maintained a clean and organized work area, including food preparation stations, dining areas, and restrooms.
Shipping and Receiving
Belco Forest Products
Shelton, WA
01.2013 - 01.2019
- Operate forklifts and other warehouse equipment to move, load, and unload lumber and materials efficiently and safely.
- Coordinate daily shipping and receiving activities, including verifying quantities and inspecting goods for damage.
- Recorded daily shipping and receiving activities into computerized database system.
- Adhered strictly to safety regulations while handling hazardous materials during shipping and receiving process.
- Resolved any issues that arose during shipping and receiving processes.
- Managed shipping and receiving documents such as bills of lading, packing slips.
- Provided support for shipping and receiving activities including order fulfillment, packaging materials, labeling boxes.
- Maintained accurate records of warehouse operations including inventory management and shipping and receiving logs.
- Followed company policies and procedures regarding order fulfillment, shipping and receiving.
- Managed inventory, including tracking stock levels, conducting cycle counts, and replenishing supplies as needed.
- Assisted in the preparation and packaging of goods for shipment, ensuring accuracy and adherence to specifications.
- Provided support for inventory audits and assisted with the resolution of discrepancies.
Education
GED -
South Puget Sound Community College
Olympia, WA03-2003
Skills
- Learning Platforms
- Training Materials Development
- Employee Onboarding
- Team Leadership
- Processing payments
- Loading and unloading
- Warehouse Safety
- Stock Rotation
- Order Fulfillment
- Reliability
- Team building
- Safety Compliance
- Shipping coordination
- Interpersonal Skills
- Analytical Skills
- Time Management
- Multitasking
- Problem-solving abilities
Certification
Forklift Certification.
Languages
Korean
Native/ Bilingual
English
Professional
Affiliations
- I enjoy golfing with my family mostly my dad and some friends and going on walks and watching some T.V.
Timeline
Crew Trainer
McDonald's Restaurant
01.2023 - 04.2024
Shipping and Receiving
Belco Forest Products
01.2013 - 01.2019
GED -
South Puget Sound Community College