Victoria Schlensig
Alamogordo,NM
Summary
Experienced Crew Trainer known for maintaining high productivity and efficiency in task completion. Specialize in team leadership, training program development, and performance evaluation to enhance operational workflows. Excel in communication, problem-solving, and adaptability, ensuring smooth team dynamics and effective training environment.
Worked in the back office scanning many files into the data base. Organized scanner with driven work ethic and history of timely attendance. Reliable and dependable with excellent communication and teamwork skills. Friendly and helpful to deliver positive experiences with co workers.
Athletic manager at NMMI volleyball. Demonstrates leadership and fosters a positive team atmosphere. Assists coaches in overcoming adversity and excels in a multicultural environment.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
Alamogordo, NM
04.2023 - 07.2024
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Encouraged open communication between trainees and management throughout the learning process.
- Participated in recruiting events, representing organization's commitment to quality training.
- Instructed new team members on correct procedures for operations.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Performed cash handling duties such as processing payments, issuing receipts, and balancing daily transactions.
- Followed proper cash handling procedures to minimize losses due to theft or fraud.
- Adhered to cash handling procedures and ensured accuracy of bills presented to customers.
- Complied with all cash handling policies and procedures when serving guests' payment transactions.
- Adhered strictly to cash handling policies when dealing with payments from customers for their meals.
Education
High School Diploma -
Alamogordo High School
Alamogordo, NM05-2024
Skills
- Active Listening
- Coaching and Mentoring
- Team Leadership
- Sales expertise
- Learning Platforms
- POS Systems
- Continuous Development
- Cash Handling
- Customer Service
- Product Knowledge
Volunteer work
- Coffee shop volunteer ( February 2019 - July 2024 )
- Youth Ministry ( August 2018 - August 2020 )
- Volunteer coaching - Dance - ( 2013 - 2019 )
- Volunteer coaching - volleyball - ( 2021 - 2022)
scholastic achievements
- Vice president in key club ( August 2021 - May 2024)
- Varsity volleyball, Tiger of the year award - for outstanding leadership ( November 2023 )
- Junior varsity volleyball, Tiger of the year award - for outstanding leadership ( November 2022)
- National Honor Society ( August 2023 - May 2024 )
Timeline
Crew Trainer
McDonald's
04.2023 - 07.2024
High School Diploma -
Alamogordo High School
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