Scott Beard
Conroe,TX
Summary
Highly motivated professional with 14 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assisted Living Owner
Texas Loving Serenity
Conroe, Texas
01.2021 - Current
- Developed policies and procedures for the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Reviewed legal documents related to business operations.
- Conducted performance reviews for employees on a regular basis.
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Ensured compliance with local, state, and federal regulations.
- Maintained relationships with existing clients by providing superior customer service.
Ambulance Service Owner
Horizon Ambulance
Orange, California
09.2010 - 08.2020
- Managed daily operations of business, including hiring and training staff.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Developed policies and procedures for the organization.
- Ensured compliance with applicable laws and regulations related to business operations.
- Implemented quality assurance processes to ensure product excellence.
- Delegated work to staff, setting priorities and goals.
Education
Associate of Science - Fire Science
Mt. San Antonio Community College
Walnut, CA04-2002
Skills
- Business Management
- Administrative Oversight
- Employee Development
- Financial Management
- Hiring and staffing
- Operations Management
- Customer Relations
Certification
- Fire Academy Training - 2002
- Emergency Medical Technician (EMT)
- AHA Healthcare Provider CPR Certification
Timeline
Assisted Living Owner
Texas Loving Serenity
01.2021 - Current
Ambulance Service Owner
Horizon Ambulance
09.2010 - 08.2020
Associate of Science - Fire Science
Mt. San Antonio Community College