Courtnee Strawther
Fairfield,TX
Summary
I am a mother of 4 children. All grown. I have a twin sister that shares the same passion as I do and that is providing great exceptional care for elders. I have been doing this for over 20 years plus. This has strengthened my customer service, organization, listening , and communication skills. I am a very outgoing, energetic , determined woman with a personality to match
Overview
24
24
years of professional experience
Work History
Owner/Assisted Living Manager
Coa Care Assisted Living
10.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Customer Service Manager
Good Neighbor Cleaners
01.2000 - 01.2007
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
Fairfield High School
Fairfield, TX05.1999
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Arts& crafts. Home Fasion Designer
Love to bling out any and everything that can bling
Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Company CultureCareer advancementWork-life balanceTimeline
Owner/Assisted Living Manager
Coa Care Assisted Living
10.2022 - Current
Customer Service Manager
Good Neighbor Cleaners
01.2000 - 01.2007
Fairfield High School
Similar Profiles
Karen ArevaloKaren Arevalo
Resident Assisted at Brightview Columbia- Senior Independent Living, Assisted Living, Memory CareResident Assisted at Brightview Columbia- Senior Independent Living, Assisted Living, Memory Care
Seefah StoneSeefah Stone
Certified Nursing Assistant at Melody living - Assisted living & Memory careCertified Nursing Assistant at Melody living - Assisted living & Memory care
Mekenzie YonkMekenzie Yonk
Certified Nursing Assistant at Autumn Care Assisted Living & Memory CareCertified Nursing Assistant at Autumn Care Assisted Living & Memory Care
CASSIDY WARRENCASSIDY WARREN
Certified Nursing Assistant at AccentCare HospiceCertified Nursing Assistant at AccentCare Hospice
Jose MartinezJose Martinez
Lead Scaffold Builder at Performance Energy Services LLC.Lead Scaffold Builder at Performance Energy Services LLC.