Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Beightol

Umatilla

Summary

Dynamic Motorcycle Technician with extensive experience at White Knuckles Cycles, excelling in advanced diagnostics and engine repair. Recognized for enhancing customer satisfaction through exceptional service and effective communication. Proven ability to mentor junior technicians and implement quality control measures, driving repeat business and fostering strong client relationships.

Overview

10
10
years of professional experience

Work History

Motorcycle Technician

White Knuckles Cycles
08.2019 - Current
  • Performed routine maintenance on various motorcycle models, ensuring optimal performance.
  • Provided exceptional customer service by addressing inquiries and explaining repair processes.
  • Developed expertise in electrical systems, contributing to comprehensive repair solutions.
  • Mentored junior technicians, fostering skill development and promoting best practices.
  • Increased repeat business through building strong relationships with clients, providing exceptional service, and maintaining open communication channels.
  • Assisted in inventory management, ensuring timely ordering of parts to minimize wait times for customers.
  • Provided excellent customer service by addressing client concerns promptly, explaining technical issues clearly, and offering expert advice on motorcycle care.

Motorcycle Technician

Chopper Designs
02.2017 - 08.2019
  • Implemented quality control measures to ensure all repairs met industry standards.
  • Enhanced customer satisfaction by performing diagnostic tests and repairs on motorcycles efficiently and accurately.
  • Collaborated with team members to complete complex repair jobs, resulting in increased productivity and customer satisfaction.
  • Performed routine maintenance tasks such as oil changes, tire rotations, brake inspections, and fluid checks to extend the life of clients'' motorcycles.
  • Exceeded performance expectations by completing repair jobs ahead of schedule, without compromising the quality of workmanship.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Diagnosed problems by listening to running vehicles, conducting visual inspections and dismantling systems to inspect internal components.
  • Demonstrated professionalism through clear communication with colleagues when collaborating on large-scale projects or seeking assistance for particularly challenging tasks.

Motorcycle Technician

Bruce Rossmeyer's Harley-davidson
08.2017 - 10.2017
  • Performed routine maintenance on various motorcycle models, ensuring optimal performance.
  • Provided exceptional customer service by addressing inquiries and explaining repair processes.
  • Developed expertise in electrical systems, contributing to comprehensive repair solutions.
  • Mentored junior technicians, fostering skill development and promoting best practices.
  • Increased repeat business through building strong relationships with clients, providing exceptional service, and maintaining open communication channels.
  • Assisted in inventory management, ensuring timely ordering of parts to minimize wait times for customers.
  • Provided excellent customer service by addressing client concerns promptly, explaining technical issues clearly, and offering expert advice on motorcycle care.

Motorcycle Technician

Central Florida Powersports
04.2015 - 08.2017

Build and PDI new motorcycles, ATV's, SXS, watercraft and trailers

Education

Factory Trained Harley-Davidson, Kawasaki,Yahama - Harley-Davidson, Kawasaki,Yahama

Motorcycle Mechanics Institute
Orlando, FL
06-2015

Skills

  • Oil change services
  • Fuel injection systems
  • Tire mounting
  • Brake systems
  • Engine repair
  • Advanced diagnostics
  • Exhaust system repair
  • Clutch repair
  • Maintenance scheduling
  • Electrical systems
  • Valve adjustments
  • Ignition systems
  • Performance tuning
  • Motorcycle assembly
  • Chain adjustment
  • Carburetor tuning
  • Custom fabrication
  • Customer service

Timeline

Motorcycle Technician

White Knuckles Cycles
08.2019 - Current

Motorcycle Technician

Bruce Rossmeyer's Harley-davidson
08.2017 - 10.2017

Motorcycle Technician

Chopper Designs
02.2017 - 08.2019

Motorcycle Technician

Central Florida Powersports
04.2015 - 08.2017

Factory Trained Harley-Davidson, Kawasaki,Yahama - Harley-Davidson, Kawasaki,Yahama

Motorcycle Mechanics Institute
Scott Beightol