Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Scott Bess

Atascadero,CA

Summary

Goal-driven professional with 16 years of commercial banking who is well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Commercial Banker, VP

Premier Valley Bank
11.2021 - Current

Business Development and Relationship Management:

* I have successfully acquired and serviced business relationships by developing and maintaining strong connections with clients. I exceeded my goal by over 300% last year.

* Cultivated referral relationships, participated in networking functions, and proactively built a book of business within the local community.

* Implemented sales plans to attract new businessed while deepening existing relationships.

Financial Expertise:

* I have proficiently handled all types of business loans and lines of credit, including RE, construction, LOC, equipment and more

* Provided financial counsel to current and prospective customers utilizing the Challenger method.


Leadership and Training:

* I have mentored lower-level Relationship Managers, leveraging knowledge to aid in their advancement through proactive coaching and training.


* Enhanced loyalty and profitability of existing relationships while growing new profitable ones.

Retail Area Sales Manager

Premier Valley Bank
11.2017 - 11.2021
  • Managed a successful sales team for our 4 branches and 25 employees in the region and consistently achieved and exceeded monthly sales targets.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to banking team.
  • Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and ongoing competitions among the branches.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.

Senior/Associate Manager

FBC & C&MA Organizations
  • Trained, recruited, coached, mentored and gave leadership to an organization of 600 that delivered over 3000 volunteer hours annually
  • Grew organization, retained clients, and raised funds by over 20%
  • Successfully managed a zero based budget of over 1 mil.

Business Relationship Manager

JP Morgan Chase
  • Collaborated with multiple branches to increase business profitability and client retention
  • Managed a portfolio of $35 million with over 200 business clients
  • Strong negotiating and commercial loan closing skills
  • Increased profit $5 million amid tough economic pressures
  • Received “Top Sales Producer” recognition and ranked in top 10 out of 210 associates in the southwest region.

Hotel Manager/Operations Manager/Sales Manager

Ramada Inn / Best Western / Golf Resort
  • Hands-on manager for all operations, budget, sales, customer service, hiring, training, coaching and managing up to 65 employees
  • Manager for Resort, Convention and Boutique hotels
  • Accelerated to General manager after only 1 ½ years in industry
  • Awarded top 5 nationally for customer service.

Education

Bachelor of Arts - Psychology/Business

Chapman University
Orange, CA

Skills

  • Relationship/Portfolio Management
  • Commercial/Small Business Lending
  • Customer service awards and recognition
  • Computer proficiency in Excel, SalesForce and all Microsoft products including Teams
  • Hands-on Leadership
  • Sales / Coaching
  • Team Building
  • Client Acquisition/Retention
  • Personable & Professional
  • Organizational/Multi-tasker
  • Achieved & exceeded sales goals with up to 30% sales growth
  • USMC Gulf War Veteran

Certification

RMA College of Commercial Lending

Affiliations

  • C.A.S.A. Volunteer (ongoing)
  • Chamber Ambassador for SLO (current)

Timeline

Commercial Banker, VP

Premier Valley Bank
11.2021 - Current

Retail Area Sales Manager

Premier Valley Bank
11.2017 - 11.2021

Senior/Associate Manager

FBC & C&MA Organizations

Business Relationship Manager

JP Morgan Chase

Hotel Manager/Operations Manager/Sales Manager

Ramada Inn / Best Western / Golf Resort

Bachelor of Arts - Psychology/Business

Chapman University
Scott Bess