Goal-driven professional with 16 years of commercial banking who is well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Business Development and Relationship Management:
* I have successfully acquired and serviced business relationships by developing and maintaining strong connections with clients. I exceeded my goal by over 300% last year.
* Cultivated referral relationships, participated in networking functions, and proactively built a book of business within the local community.
* Implemented sales plans to attract new businessed while deepening existing relationships.
Financial Expertise:
* I have proficiently handled all types of business loans and lines of credit, including RE, construction, LOC, equipment and more
* Provided financial counsel to current and prospective customers utilizing the Challenger method.
Leadership and Training:
* I have mentored lower-level Relationship Managers, leveraging knowledge to aid in their advancement through proactive coaching and training.
* Enhanced loyalty and profitability of existing relationships while growing new profitable ones.
RMA College of Commercial Lending