Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Scott Blaisdell

Somerset,WI

Summary

Seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

14
years of professional experience

Work History

Cross Country Freight Solutions

Operations Manager
11.2021 - Current

Job overview

  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Valley Cartage

Operations Manager
07.2016 - 10.2021

Job overview

  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

St. Croix County Sheriffs Office

Correctional Sergeant
03.2009 - 03.2016

Job overview

  • Resolved issues and disputes between inmates professionally and respectfully.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Handled inmate counts and searches for missing inmates.
  • Completed daily work report sheets and delegated tasks to employees.
  • Participated in development of correctional policies and procedures.
  • Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Stillwater Area High School
Stillwater, MN

High School Diploma
06.1998

Skills

  • Adobe Creative Suite
  • Employee Motivation
  • Inventory Control
  • Client Relations
  • Operation Monitoring
  • Staff Management
  • Conflict Mediation
  • Warehouse Operations
  • Team Leadership
  • Staff Development

Timeline

Operations Manager

Cross Country Freight Solutions
11.2021 - Current

Operations Manager

Valley Cartage
07.2016 - 10.2021

Correctional Sergeant

St. Croix County Sheriffs Office
03.2009 - 03.2016

Stillwater Area High School

High School Diploma
Scott Blaisdell