Marla Haley
Hays,KS
Summary
Focused Billing Clerk with 2 years of experience. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency.
Overview
22
22
years of professional experience
Work History
Receptionist/Billing Clerk
Rush County Memorial Hospital
La Crosse , KS
07.2022 - Current
- Executed billing tasks and recorded information in company databases.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Clinic Office Assistant
Hays Medical Center, Hays Ks
06.2021 - 06.2022
- Provided clerical support to Medical Specialists and Nephrology Answered phone calls from patients, and a variety of other callers looking for information
- Scheduled, canceled and rescheduled appointments for patients, based on their needs.
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Office Assistant/Certified Nursing Assistant
Good Samaritan Society
Hays , KS
11.2018 - 10.2020
- Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations
- Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres
- Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives
- Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments
- Assisted 60 bed facility with activities of daily living Provided social and emotional support to improve residents’ morale Established rapport with team members, residents, and families Helped residents with daily hygiene, including showering, oral, and peri care Transferred residents using Gait Belts, Hoyer Lifts, and Easy Stands as needed, ensuring patient safety and comfort
- Assist with the development of specific dietary choices and menus
- Willingness to learn / good work ethic
- Reports any problems found during meal service to the dietitian/manager and takes corrective action to resolve any issues as they arise
- Dealing and assisting with customer queries related to the allergen and nutritional content of our dishes
- Good time management
- Assists in the delivery of patient meal trays and food items to the assigned areas within the nursing facility.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
Nutrition Assistant
We Care
- 04.2019
- Online classes – Hays –
Stratton High School
01.2003 - 01.2019
01.2002 - 01.2006
- Qualification Highlights BSL Certified Handled patient correspondence and kept track of records to keep the office running smoothly
- Handled patient correspondence and tracked records to foster office efficiency
- Received business correspondence and routed it to the appropriate departments and employees.
Education
Medical Terminology Certification -
Wichita State University
Wichita, KS05.2022
Medical Billing And Coding Certification -
Wichita State University
Wichita, KS05.2022
Medical Office Assistant Certification -
Wichita State University
Wichita, KS05.2022
Skills
- Fee and Charge Computation
- Billing Statement Management
- Account Collections
- Bookkeeping Procedures
- Itemized Statement Preparation
- Financial Documentation
- Statement Distribution
- Adding, Calculating and Billing Machines
- Account Posting
- Customer Contact
- Medical Billing and Collections
Timeline
Receptionist/Billing Clerk
Rush County Memorial Hospital
07.2022 - Current
Clinic Office Assistant
Hays Medical Center, Hays Ks
06.2021 - 06.2022
Office Assistant/Certified Nursing Assistant
Good Samaritan Society
11.2018 - 10.2020
Stratton High School
01.2003 - 01.2019
01.2002 - 01.2006
Nutrition Assistant
We Care
- 04.2019
Medical Terminology Certification -
Wichita State University
Medical Billing And Coding Certification -
Wichita State University
Medical Office Assistant Certification -
Wichita State University
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